Virtual Assistant – Guest Communication Automation & Chekin Setup (Serviced Accommodation)

We run a serviced accommodation (short & long-term rental) business in London, offering a hotel-quality alternative to traditional rentals. We're looking for a freelancer to set up and automate our guest communication and check-in process using Chekin ( ---------- ).

What you'll be doing:

Set up our Chekin account ( ---------- /bookings) from scratch, configuring it correctly for our property portfolio
Build automated guest communication flows — pre-arrival, check-in, during stay, and check-out messaging
Set up digital terms & conditions acceptance so guests agree before or during check-in
Build out a guest information hub within Chekin covering everything needed for check-in: door codes/access instructions, wifi, house rules, local info, emergency contacts, checkout instructions etc.
Connect Chekin to our booking channels / PMS if applicable (we'll confirm which channels we use)
Test the full guest journey end-to-end to make sure automation triggers correctly and nothing falls through the cracks
Provide brief documentation or a walkthrough so we can manage/update it ourselves going forward