Consumer Law Paralegal – FCRA/FDCPA

Consumer Law Paralegal – FCRA/FDCPA

We are looking for a detail-oriented part-time paralegal/legal assistant located in the Philippines to assist with organizing and preparing consumer credit and debt-related case files.

Our work involves credit reporting issues, debt collection matters, and potential claims involving the Fair Credit Reporting Act (FCRA) and Fair Debt Collection Practices Act (FDCPA).

Responsibilities will include:

• Review credit reports, dispute results, creditor responses, collection letters, and supporting documents
• Identify and organize inconsistencies in credit reporting
• Build detailed timelines of disputes, responses, and continued reporting
• Organize evidence and supporting documentation for potential cases
• Research FCRA and FDCPA statutes, court cases, and consumer-law issues
• Prepare factual case summaries for review
• Assist with drafting templates, demand letters, dispute documentation, chronologies, and case packets
• Research creditors, debt collectors, credit bureaus, registered agents, and arbitration provisions
• Maintain organized client case folders and tracking spreadsheets
• Assist with preparing documents for attorney review, arbitration, or potential pro se litigation when requested
• Track deadlines, correspondence, certified mail, dispute dates, investigation results, and supporting evidence

Experience with U.S. consumer law, FCRA, FDCPA, credit reporting, debt collection, litigation support, PACER, or arbitration is strongly preferred.

The ideal candidate is extremely organized, understands confidentiality, can research independently, and knows the difference between documenting a potential legal issue and providing legal advice.

This position is for legal research, administrative support, document preparation, and case organization. The paralegal will not independently provide legal advice to clients or represent clients in legal proceedings.

Please include any previous experience involving FCRA, FDCPA, credit reporting, debt collection, consumer law, arbitration, or U.S. litigation support when applying.
Litigation & Case Preparation
Assist with preparing draft FCRA/FDCPA complaints, demand letters, pre-litigation notices, arbitration demands, and other litigation documents using approved templates and client-specific facts.
Organize complaints into sections such as Parties, Jurisdiction, Statement of Facts, Causes of Action, Damages, and Requested Relief.
Prepare and label supporting exhibits, including credit reports, dispute letters, bureau responses, creditor correspondence, certified-mail records, denial letters, and other evidence.
Research defendants, registered agents, court information, arbitration provisions, and relevant FCRA/FDCPA statutes and case law.
Build a detailed chronology for each potential case showing what happened, when it happened, who was notified, and how the reporting or collection activity continued.
Prepare draft documents for attorney or client review before anything is signed or filed.
Maintain case-status trackers for demand, settlement, arbitration, and litigation matters.

This role does not provide independent legal advice, determine which claims a client should file, sign pleadings, represent clients, or file legal documents on a client’s behalf unless permitted and properly supervised by licensed counsel.