Appointment Setter

Full-Time Virtual Appointment Setter – U.S. Insurance Sales

Position: Full-Time Virtual Appointment Setter
Company: AO Globe Life
Location: Remote – Philippines
Schedule: Full-Time, U.S. Eastern Time
Compensation: $5/hour but will include bonuses based on performance
**MUST HAVE A VPN
**APPLICANTS WITH KRISP ACCENT CONVERSION ARE PREFERRED
**LOOKING TO START SOMEONE AS SOON AS WEDNESDAY IF QUICK WITH MEMORIZATION AND TECH SETUP

About the Role

We are hiring a full-time Virtual Appointment Setter to work directly with a producing Team Leader at AO Globe Life.

Your primary responsibility is simple: speak with prospective clients in the United States and consistently book qualified appointments.

This is a phone-intensive position. You will be making outbound calls, following up with leads and referrals, scheduling appointments, confirming meetings, and helping maintain a full sales calendar.

Because you will be communicating directly with U.S.-based clients by phone, excellent spoken English and clear pronunciation are required.

English & Communication Requirements

This is extremely important for this position.

Applicants must:

• Speak fluent, professional English
• Have clear pronunciation that is easily understood by U.S.-based customers
• Be able to communicate naturally and confidently in live phone conversations
• Understand conversational American English
• Speak at a clear, professional pace
• Be comfortable following a script without sounding robotic
• Be able to build rapport and handle basic objections in real time

Strong spoken-English proficiency is a non-negotiable requirement.

Applicants may be asked to submit a short voice recording and complete a live phone interview before being considered for the position.

Responsibilities

• Make a high volume of outbound calls each working day
• Contact U.S.-based prospects, leads, and referrals
• Schedule qualified appointments directly onto the sales calendar
• Confirm appointments and follow up to reduce no-shows
• Follow up consistently with prospects who have not yet scheduled
• Follow provided scripts while maintaining a natural conversation
• Handle basic objections and redirect conversations toward scheduling
• Maintain accurate CRM notes and lead dispositions
• Track calls, contacts, appointments booked, and appointment show rates
• Communicate directly with the Team Leader throughout the workday
• Attend coaching and training when required
• Consistently achieve daily and weekly performance expectations

What We're Looking For

We want someone who is:

• Hungry and highly motivated
• Confident on the phone
• Competitive and goal-oriented
• Persistent and comfortable hearing “no”
• Highly coachable
• Reliable and punctual
• Organized and detail-oriented
• Comfortable working independently
• Able to maintain energy during a full calling shift
• Comfortable being held accountable to measurable performance goals

Previous experience as a Virtual Assistant, Appointment Setter, Cold Caller, Telemarketer, Customer Service Representative, or Sales Development Representative is strongly preferred.

Experience speaking with U.S.-based customers is a major plus.

Technical Requirements

Applicants should have:

• Reliable high-speed internet
• A dependable computer
• A professional and quiet working environment
• A quality headset and microphone
• Reliable availability during required U.S. working hours
• Backup internet/power arrangements strongly preferred

Performance Expectations

This is a results-driven role.

Performance will be evaluated based on metrics such as:

• Outbound calling activity
• Prospects contacted
• Appointments booked
• Appointment show rate
• Follow-up consistency
• Communication quality
• Reliability and attendance

Simply being logged in for a full shift is not enough. We are looking for someone who takes ownership of their numbers and wants to become an elite appointment setter.

Why Join Us?

You will work directly with an experienced AO Globe Life producer and Team Leader rather than being one person inside a massive call center.

You will receive direct coaching, scripts, systems, and feedback designed to help you improve your appointment-setting ability and increase your production.

There is an opportunity for increased responsibility and growth for someone who consistently performs at a high level.

How to Apply

Please submit:

1. Your resume
2. A brief description of your previous appointment-setting, cold-calling, VA, or U.S. customer service experience
3. A 60–90 second voice recording introducing yourself, describing your previous experience, and explaining why you would be a good fit for this position

Applications without the requested voice recording WILL NOT be considered.