Amazon Support & PPC Specialist

About the Role

We are a fast-growing snack brand creating inclusive, better-for-you products made without the top nine allergens. We're looking for an experienced Amazon Support & PPC Specialist to help manage and grow our Amazon business while supporting advertising across other key retail platforms.

This role primarily focuses on the day-to-day management and optimization of Amazon — including PPC advertising, marketplace operations, troubleshooting, and performance analysis. We're looking for someone who has previously managed Amazon accounts for CPG, food, beverage, or consumer brands and can work independently to identify opportunities, solve problems, and improve performance.

Work Structure & Requirements

Location: Remote / Virtual
Schedule: Part-time (20 hours per week)
Time Zone: EST business hours
Compensation: $10 USD per hour

Key Responsibilities

1. Amazon Management & PPC

Manage and optimize Amazon PPC campaigns across Sponsored Products, Sponsored Brands, and other relevant ad formats
Monitor bids, budgets, keywords, targeting, and campaign performance
Identify opportunities to improve ROAS, ACOS, sales, and overall advertising efficiency
Launch new campaigns and continually test targeting, keywords, and campaign structures
Analyze Amazon sales and advertising data to identify trends and opportunities
Provide clear reporting on Amazon performance and recommended next steps
Monitor account health and proactively flag potential issues
Support inventory and logistics coordination to help maintain product availability
Raise and manage Amazon Seller Support cases/tickets, following issues through to resolution
Troubleshoot listing, inventory, fulfillment, and account-related issues
Review existing product listings and provide recommendations around content, imagery, titles, bullet points, and overall conversion
Monitor competitor activity and category trends

2. Retail Media Support

Support Instacart advertising including campaign setup, bidding, optimization, and performance monitoring
Support advertising associated with Whole Foods Market
Apply Amazon PPC learnings and best practices across other retail media platforms
Monitor spend and performance across channels and identify areas for optimization
Help create simple reporting that gives the team a clear view of advertising performance across platforms

Required Skills & Experience

Experience: 3+ years of hands-on Amazon marketplace and Amazon PPC experience; demonstrated experience managing Amazon accounts for CPG, food, beverage, snack, or e-commerce brands
Performance: Able to provide examples or case studies demonstrating measurable improvements in sales, ACOS, ROAS, or other key Amazon metrics
Amazon: Strong understanding of Amazon Seller Central and Amazon Ads; experience managing and resolving Amazon Seller Support cases; strong understanding of Amazon inventory, fulfillment, and marketplace operations
Analytics: Comfortable analyzing data and turning it into clear recommendations; experience using third-party Amazon analytics or PPC management tools
Communication: Excellent written and spoken English
Profile: Highly organized, proactive, detail-oriented, and able to manage tasks without constant supervision
Bonus: Experience with Instacart Ads, Whole Foods advertising, Meta Ads, AI tools, Slack, and Google Workspace

To Apply
Kindly send your resume and introduction video