Experienced Community Manager / Customer Success VA for Real Estate Education Community (Circle)

We run a fast-growing online community for people learning how to flip vacant land in the US. It lives on Circle and has about 2,700 free members and 100+ paying students in our flagship program, LandClosers Blueprint. The community is growing every week and we need one person to own it.

This is not a "post a meme and log off" role. You will be the first person our members hear from, the person who answers their questions, keeps the conversation going, spots the members who are ready to go deeper, and makes sure our paying students actually get results. You'll work directly with the founder (me) and report to me daily.

You do not need real estate experience. We will train you on everything about land flipping and our course. What I can't train is caring about people, writing clearly, and following through. That's what I'm hiring for.

What you'll do

Community moderation (free community, ~2,700 members)

Approve posts, remove spam and self-promotion, enforce the community rules
Reply to member questions and comments daily. If you don't know the answer, find it in our course materials or flag it to me
Tag me on the questions that need my voice, and keep a running list so I can answer them in batches
Watch for problem members, drama, or anyone bad-mouthing the program and handle it calmly

Weekly engagement content

Post 3–5 pieces of content per week to keep the free community active: discussion prompts, polls, "share your wins" threads, member spotlights, quick tips pulled from our course
Track which posts get the most engagement and do more of what works
Build and maintain a monthly content calendar for the community

Customer success (paid students, ~100 and growing)

Onboard every new paying student: welcome message, make sure they're in the right Circle spaces, confirm they know where to start

Check in on students who haven't logged in or posted in 2+ weeks and get them re-engaged

Answer support questions (login issues, "where do I find X", access problems) and escalate anything technical to me

Collect student wins and testimonials as they happen and log them in a shared doc

Keep a simple weekly report: new members, engagement, active students, at-risk students, open questions for me

Spotting members who are ready to upgrade

Notice free members who are active, asking good questions, and clearly serious. Start a real conversation with them, learn what they're working on, and point them toward the course or a call with me when it fits
This is not cold pitching and not spamming links. It's paying attention and being helpful. I'll give you exactly how we talk about the program and when to bring it up
Keep a running list of warm members and what stage they're at
Who this is for
You write clear, friendly, natural English. Most of the job is written communication with Americans, so this matters a lot
You've moderated or managed an online community before (Circle, Skool, Facebook Group, ---------- , Mighty Networks). Circle experience is a big plus but not required
You are organized. You can juggle a queue of DMs, a content calendar, and a weekly report without dropping things
You genuinely like helping people and you're patient with beginners who ask the same questions over and over
You are self-directed. I will give you SOPs and training, but I'm not going to micromanage you. You need to be the type who sees something that needs doing and does it
You can work in US Eastern hours for at least part of your day
Bonus: interest in real estate, investing, or online business. You'll learn a lot here
Who this is NOT for
If you want a job where you just approve posts and delete spam, this isn't it
If you're uncomfortable starting conversations with people you don't know, this isn't it

If you're juggling 4 other clients and can only give this a few hours here and there, this isn't it