Air Duct Dispatcher / Secretary – Workiz Experience Required

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+1 (365) ---------- U.S. Air Duct Cleaning company is hiring an experienced Dispatcher / Secretary for a full-time position.

IMPORTANT: Previous experience using WORKIZ CRM is REQUIRED.

Responsibilities:

• Manage Air Duct Cleaning jobs in Workiz
• Dispatch and communicate with technicians
• Manage technicians through WhatsApp
• Answer customer phone calls
• Schedule and confirm appointments
• Update job statuses, notes, payments, and customer information
• Follow up with customers and technicians
• Keep the schedule organized throughout the entire shift

Requirements:

• Must have previous Workiz CRM experience
• Experience with a U.S. Home Services company is strongly preferred
• Strong spoken and written English
• Excellent communication and organization skills
• Stable high-speed internet
• Stable electricity
• Backup internet and backup power are required
• Must be reliable and available for the complete shift
• Must be on time — lateness is not accepted
• Looking for a stable, long-term position

Schedule:
10 hours per day
6 days per week
1 day off
U.S. Pacific Time