Appointment Setter

We are seeking a motivated and energetic Sales Development Representative/Appointment Setter / Sales Representative to join our growing team. In this role, you will connect with homeowners and potential customers to schedule appointments for HVAC system consultations, maintenance services, appliance upgrades, and sales opportunities. The ideal candidate is confident communicating with customers, skilled at building rapport, and driven by performance goals.

Key Responsibilities

• Contact prospective and existing customers by phone, text, email , or in person
• Schedule qualified appointments for HVAC sales consultants and technicians
• Explain company products, services, promotions, and financing options
• Follow up with leads and maintain customer communication
• Accurately enter customer information into CRM systems
• Meet or exceed daily, weekly, and monthly appointment-setting goals
• Coordinate schedules with sales representatives and service teams
• Maintain professionalism and excellent customer service at all times
• Assist with marketing campaigns, lead generation events, and outreach efforts

Qualifications

• Previous experience in appointment setting, telemarketing, customer service, or sales preferred
• HVAC or home services industry experience is a plus
• Strong communication and interpersonal skills
• Comfortable making outbound calls and handling objections
• Self-motivated with a positive attitude
• Basic computer and CRM knowledge
• Ability to work flexible hours, including evenings or weekends if needed

Preferred Skills

• Strong organizational and follow-up skills
• Goal-oriented mindset with the ability to thrive in a fast-paced environment
• Experience with lead generation and closing techniques

Ideal Candidate

The ideal candidate is enthusiastic, dependable, and passionate about helping customers improve their home comfort systems. You enjoy talking to people, generating opportunities, and contributing to a high-performing sales team.

To apply, send your resume and a Loom video (or similar video recording app) about why you're excited about the role to Elvin at ---------- with the subject line "Re: Sales Development Representative/Appointment Setter"