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Virtual Assistant
Sales Representative – Chat & Email
Confidential employer
Email Support
Chat Support
Sales Support
Virtual Assistant
About the Role
JOB TITLE:
Sales Representative – Chat & Email
TYPE OF EMPLOYMENT:
Full-Time
JOB DESCRIPTION:
We are looking for a motivated and professional Virtual Assistant to handle customer communication and sales inquiries through chat and email .
You will communicate with potential customers, answer questions, provide information about our products or services, and help convert inquiries into sales.
RESPONSIBILITIES:
- Respond to customer inquiries through live chat, email , and other communication channels.
- Answer questions about products, services, pricing, and availability.
- Follow up with potential customers and existing leads.
- Identify customer needs and recommend appropriate products or services.
- Handle basic objections and help customers make purchasing decisions.
- Maintain professional and friendly communication at all times.
- Record conversations, leads, and sales activities.
- Follow up on leads that have not yet converted.
- Escalate complex customer issues when necessary.
- Assist with other customer service and sales-related tasks.
REQUIREMENTS:
- Excellent written English.
- Strong communication and interpersonal skills.
- Friendly, professional, and confident personality.
- Comfortable communicating with customers through chat and email .
- Good sales and persuasion skills.
- Ability to handle multiple conversations and tasks.
- Strong attention to detail.
- Self-motivated and able to work independently.
- Reliable computer and internet connection.
- Previous sales, customer service, chat support, or VA experience is preferred.
WORK SETUP:
- 100% Work From Home.
- Full-time position.
- Long-term opportunity.
- Training and instructions will be provided.
TO APPLY:
Please send your resume and a short introduction.
In your application, briefly describe your previous sales or customer service experience and explain why you believe you would be a good fit for this position.
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