Admin Assistant-VA

Bilingual Administrative & Operations Assistant

Car Rental & GPS Tracking Companies

We are looking for a reliable, organized, detail-oriented, and proactive Virtual Assistant to help manage the daily operations of our car rental and GPS tracking businesses.

Language Requirement
Fluent English and Spanish — REQUIRED
Strong written and verbal communication
Comfortable communicating with customers, vendors, and management in both languages
Main Responsibilities

Customer & Lead Follow-Up

Respond to calls, texts, and email s
Follow up with new and existing leads
Answer customer questions
Schedule appointments and bookings
Follow up on payments, contracts, and documentation
Handle customer issues and escalate when needed

GoHighLevel / CRM

Manage customer and lead information
Keep pipelines and records updated
Follow up with leads and customers
Manage tasks, reminders, and opportunities
Assist with SMS and email campaigns
Help maintain and improve CRM workflows

Car Rental Operations

Manage rental agreements and customer documents
Track bookings, returns, and extensions
Maintain vehicle records
Track maintenance and repairs
Coordinate with mechanics and vendors
Track tolls, tickets, and other vehicle charges

Accounting & Administration

Prepare and send invoices
Track payments and outstanding balances
Follow up on overdue payments
Upload and organize receipts
Help with accounts receivable and basic bookkeeping
Maintain accurate financial records

GPS Business Support

Manage customer records
Assist with billing and payments
Communicate with customers
Maintain documentation
Follow up on customer requests
Requirements
Fluent in English and Spanish
Experience with GoHighLevel or similar CRM
Strong computer and organizational skills
Excellent follow-up and communication skills
Attention to detail
Able to manage multiple tasks independently
Reliable and accountable
Previous experience in customer service, sales, administration, bookkeeping, car rental, GPS, or a similar business is a plus
Ideal Candidate

We want someone who is proactive, dependable, organized, and takes ownership of their work. You should be comfortable working independently, following up without being reminded, and communicating professionally with customers.

If you are interested, please send us a Loom video introduction to the email : ----------