General Virtual Assistant (Appointment Setting, Customer Service, and Admin)

Are you experienced in phone sales or appointment setting?
Are you proficient in CRM softwares especially GHL?
Are you an experienced General Virtual Assistant?

If you can answer YES to all questions, this job is for you!

Position: General Virtual Assistant
Salary: $5-7/hr
Job Type: Part-time (20 hours per week)
Working Hours: Mon-Fri, 2 PM to 6 PM UK Time

Your main responsibilities will be to:

• Answer and make phone calls on behalf of the consultant, professionally and confidently
• Manage a busy inbox, flagging priority email s and drafting responses
• Coordinate the calendar, scheduling calls, meetings, and appointments
• Update and maintain records in the CRM system
• Handle general admin tasks, including document preparation and filing
• Create and format spreadsheets for tracking clients, leads, and commissions
• Support onboarding of new clients to FSB services and subscriptions
• Provide general PA support, including reminders, task tracking, and follow-ups
• Prepare a weekly activity report

*Other general admin and phone support tasks as instructed

Must-have qualifications:

• Fluent spoken and written English
• Strong phone communication and appointment-setting skills
• Previous experience in lead generation, cold calling, customer service, or sales

support

• Previous experience using a CRM system
• Strong administrative and organizational skills (documents and spreadsheets)
• Ability to follow instructions and established processes
• Proactive and confident personality with a willingness to suggest improvements

Additional, Nice-to-have qualifications:

• Experience with GoHighLevel (GHL)
• Experience with Apollo or similar lead-generation databases
• Experience with Companies House or similar business databases
• Familiarity with FSB or UK small-business services
• Experience with Grow With Ghost or similar LinkedIn engagement tools
• Experience with other lead-generation, scraping, or prospecting software

To apply, kindly include the link to your Resume in your application.

Please Make Sure Your Resume Includes:

1. Your skills and the softwares you have used
2. Your work history, including:

• Company name/s you worked for
• Job title/s
• Employment dates (Month and Year only)
• Bullet points describing your main responsibilities for each job