Process Support Specialist (Service-Based Business)

Before applying, please note that I’m only considering candidates who have previously supported a service-based business such as property management, facilities management, construction, roofing, HVAC, maintenance services, field services, home services, or a similar industry.

If your experience is primarily in social media management, graphic design, lead generation, appointment setting, or customer service, this role is likely not the right fit.

I’m looking for a Process Support Specialist to help keep business operations organized, accurate, and on schedule. This is a long-term remote position for someone who is detail-oriented, process-driven, and comfortable handling recurring operational and administrative responsibilities independently.

What You’ll Be Doing

• Process invoices and maintain supporting documentation
• Submit registrations, applications, warranties, rebates, permits, and other required paperwork
• Update CRM systems and internal records
• Maintain organized files, documentation, and operational data
• Monitor recurring tasks and ensure deadlines are met
• Coordinate with customers, vendors, contractors, and service providers as needed
• Schedule and publish pre-approved social media content
• Follow established procedures and ensure tasks are completed accurately
• Assist with operational projects and process-related tasks

Required Experience

• Experience supporting a service-based business such as property management, facilities management, construction, roofing, HVAC, maintenance services, field services, home services, or a similar industry
• Experience handling operational, administrative, documentation, or process-related responsibilities
• Strong attention to detail and organizational skills
• Excellent written and verbal English communication skills
• Experience working with CRM platforms and business software
• Ability to manage multiple priorities and meet deadlines without constant supervision

Nice to Have

• Experience processing permits, registrations, warranties, rebates, or compliance-related documentation
• Experience creating or improving business processes
• Experience using AI tools such as ChatGPT, Claude, Gemini, or similar tools to improve productivity and efficiency

Schedule

• Full-Time
• Monday to Friday
• Night Shift

To Apply
Please submit:
1. A link to your updated resume.
2. A brief introduction
3. Start your application with the word PROCESS.

Applications that do not follow the instructions above may not be considered.