Experienced QLD Real Estate VA (PropertyMe, QLD RTA Forms)

Job Title: QLD Property Management Virtual Assistant

Work Schedule: Monday to Friday (AEST / Brisbane Business Hours) + On-Call Availability

Salary: $1,500 – $1,700 AUD / month (~$1,050 – $1,200 USD / month based on QLD PM experience) + After-Hours Call-Out Rates

Employment Type: Full-Time, Long-Term Remote

About Start Small Property
We are a modern, tech-forward, cloud-based property management agency operating across Queensland. We run on automated, systemized workflows using PropertyMe, Inspection Express (360 AI), Hubstaff, and Whale playbooks.

We do not operate like traditional, paper-heavy agencies. We value precision, high energy, attention to detail, and zero-error execution. We are seeking a rockstar Virtual Assistant who knows Queensland Property Management inside and out to join our fast-paced remote team.

Non-Negotiable Requirements
Do NOT apply if you do not meet all of the following criteria:

1. 2+ Years Direct QLD Real Estate Experience: Deep familiarity with Queensland property management workflows, tenant onboarding, lease agreements, and RTA compliance.

2. Platform Fluency: High operational proficiency in PropertyMe (required), Reapit / 2Apply (preferred), and Inspection Express / 360 AI (preferred).

3. Hardware & Power/Internet Backups (Mandatory):

• Own personal Windows computer/laptop (i5/16GB RAM minimum)
• Dual monitor 24" minimum
• iPad / Tablet for routine review processing and digital documentation
• Backup Power Source / Power Bank (must be capable of powering your internet/laptop during local outages)
• Backup Secondary Internet Connection (mobile hotspot or second ISP)

4. On-Call Availability: Willingness to monitor and respond to urgent after-hours call-outs on evenings/weekends (paid at a premium hourly rate).

Key Responsibilities

• Inbox & Portal Management: Monitor and process daily PropertyMe inbox inquiries, tenant applications (Reapit / 2Apply / ---------- ), and Flatmates listings.
• QLD RTA Documentation: Accurately issue, double-check, and send out Entry Notices, breach notices, lease renewals, and RTA forms with zero errors.
• Virtual Handovers & Access Codes: Carefully verify and issue key/access codes to moving tenants following strict security playbooks.
• Inspection & Routine Processing: Review and format 360 AI virtual tour reports via Inspection Express and prepare outgoing tenant summaries.
• Property Manager Support: Assist on-ground Senior Property Managers in Townsville and SEQ/Buderim with ad-hoc administrative requests, maintenance logging, and owner updates.

Compensation & On-Call Structure

• Base Salary: $1,500 – $1,700 AUD per month (paid monthly via Wise based on tracked hours via Hubstaff).
• After-Hours Call-Out Pay: $15.00 AUD (~$10.00 USD) per hour (minimum 1-hour pay block per call-out event) for urgent after-hours tenant/maintenance calls.
• Performance Bonuses: Quarterly bonuses tied to portfolio retention, error-free execution, and system adherence.

How to Apply & Hiring Process
If you are a tech-literate, systemized Property Management VA who takes pride in flawless execution, we want to hear from you.

To demonstrate your attention to detail, your application must strictly follow these instructions:

1. Application Requirements

• Subject Line: Must be exact: I am your next QLD Property Management VA - [Your Full Name]
• First Sentence: Your cover letter must start with the exact phrase:

"I have absolute attention to detail and zero-error accuracy."

• In Your Message, Confirm & Summarize:
• Your direct, recent experience with PropertyMe, Inspection Express, and Queensland RTA legislation.
• Confirmation that you own an iPad, personal computer, backup power bank, and secondary backup internet connection.
• Confirmation of your full availability for AEST business hours and after-hours call-outs.
• Loom Video Requirement: Include a link to a 60-to-90-second Loom or Google Drive video introducing yourself, outlining your QLD real estate experience, and explaining why you are the most reliable fit for our remote team.

Note: Applications that miss the exact subject line, mandatory first sentence, hardware confirmations, or Loom video link will be automatically filtered out and rejected.

2. Our Hiring Process
We respect your time and aim for a fast, clear recruitment experience:

• Application Review: Candidates who follow all instructions above will be prioritized and are guaranteed a response.
• Initial Screening Call (15 mins): A quick phone/video catch-up to review experience and alignment.
• Practical Tech Audit (15 mins): A brief, hands-on scenario in PropertyMe to verify platform fluency.
• Formal Offer: Onboarding and contract setup.