Experienced Credit Dispute Processor (CRC & CFPB Specialist)

We are currently seeking a highly experienced Credit Dispute Processor to join our team. This is a critical role that requires precision, accountability, and deep knowledge of credit repair processes.
Our goal is simple: deliver accurate, compliant, and effective results for every client.

Key Responsibilities:

• Manage and process client dispute files from start to finish
• Ensure all disputes are properly submitted and documented
• Maintain accurate client records and notes
• Monitor dispute progress and follow up on responses
• Handle escalations when necessary
• Ensure every file meets strict quality control standards
• Required Experience & Skills
• Credit Repair Cloud (CRC)
• Strong, hands-on experience with CRC
• Ability to onboard clients correctly
• Deep understanding of dispute rounds and workflows
• Maintain organized and updated records
• Credit Report Analysis

Must be able to:

• Analyze reports from all three bureaus
• Identify inaccurate, obsolete, duplicate, or fraudulent items
• Recognize collections, charge-offs, repossessions, bankruptcies, inquiries, late payments, and public records
• Develop dispute strategies based on each client’s report
• Credit Bureau Disputes
• Submit disputes to Experian, Equifax, and TransUnion
• Upload supporting documents properly
• Track confirmations, deadlines, and responses
• Know when and how to escalate disputes
• CFPB Complaint Experience (VERY IMPORTANT)
• Prepare and submit professional CFPB complaints
• Write strong, factual complaint narratives
• Upload supporting evidence
• Monitor complaint status and respond to bureau replies
• Escalate cases when needed
• Investigation & Documentation
• Review identity theft documents
• Process FTC Identity Theft reports
• Analyze police reports and supporting evidence
• Verify account ownership
• Keep all documentation organized and complete
• Compliance Knowledge
• Understanding of CROA, FCRA, and FDCPA
• Familiarity with Metro 2 reporting
• Knowledge of proper dispute and documentation practices
• Technology Requirements

Experience with:

• Credit Repair Cloud
• CFPB Portal
• LetterStream (preferred)
• IdentityIQ or similar platforms
• Google Drive, Docs, Sheets
• PDF editing tools
• Microsoft Office

What We’re Looking For:

• Extremely detail-oriented
• Honest and trustworthy
• Self-motivated and reliable
• Strong communication skills
• Ability to work independently
• Takes initiative and ownership
• Organized and deadline-driven
• Quality Control Standards

Before marking any file as complete, you must verify:

• Disputes were actually submitted
• CFPB complaints were filed when required
• Confirmation numbers are saved
• Client notes are updated
• Supporting documents are uploaded
• No steps are missed or incomplete

Important Notes:

• We are NOT looking for someone who is still learning
• We need someone who can perform this role at a high level immediately
• We value accuracy over speed and quality over quantity
• We would rather hire one exceptional processor than several average ones
• No agencies — individual applicants only

How to Apply:
If you meet the qualifications and have real experience in credit dispute processing, we would love to hear from you.

Please submit:

• Your resume
• Tools/platforms you’ve used
• A brief summary of your dispute and CFPB experience

Send your application to: ----------

Join us in building a team that treats every client file with care, precision, and integrity.