Real Estate Inside Sales Associate (ISA) – Full-Time
Confidential employer
We are a growing independent real estate brokerage in Texas looking for an experienced Real Estate Inside Sales Associate (ISA) to join our team full-time.
This is not an entry-level VA or administrative position. Your primary responsibility is to create conversations, identify opportunities, nurture leads, and turn prospects into qualified appointments for our real estate agents.
We are specifically looking for someone with extensive experience in U.S. residential real estate, real estate lead conversion, cold calling, database management, CRM organization, and appointment setting.
What You'll Be Doing
Your primary responsibility will be working and converting our existing and new lead database through consistent outbound calling, texting, email , and systematic follow-up.
You will:
-Work a large aged real estate database and identify buyers and sellers who are ready to re-engage.-
-Prospect expired and withdrawn listings and convert homeowners into listing appointments.
-Call expired rental listings to identify potential sales and property management opportunities.
-Respond quickly to new inbound buyer and seller leads.
-Conduct outbound cold calling and prospecting.
-Qualify buyer and seller motivation, timeline, needs, and readiness.
-Nurture long-term prospects who aren't ready today.
-Set qualified buyer consultations and listing appointments for our agents.
-Maintain accurate notes, statuses, tags, tasks, and follow-up plans inside the CRM.
-Clean, organize, segment, and systematically work a large cold/aged database.
-Build, implement, and optimize automated lead-nurture campaigns using calls, texts, email s, tasks, and other touchpoints.
-Create and manage Brivity Plans and/or Real Geeks Drip Campaigns designed to be engaging, natural, and conversion-focused.
-Evaluate existing nurture campaigns and improve messaging, timing, segmentation, and follow-up based on lead response and conversion.
-Develop and follow scripts while communicating naturally and confidently.
-Develop and document business processes related to the ISA role for future ISAs as we are a growing team.
-Understand when the lead could be a buyer, a listing, a property management opportunity or an investment opportunity.
What We're Looking For
Extensive U.S. real estate experience is required.
The ideal candidate has previous experience as a:
Real Estate ISA
Real Estate Appointment Setter
Real Estate Inside Sales Representative
Real Estate Lead Manager
Real Estate Cold Caller / Prospector
Lead Conversion Specialist for a real estate team or brokerage
You should already understand buyer leads, seller leads, expired listings, listing appointments, buyer consultations, lead nurture, database follow-up, lead stages, and real estate CRM pipelines.
Technology Experience
Experience with the following is a strong plus:
Brivity CRM — especially Plans and lead follow-up workflows
BrokerMint — transaction management
Buildium — property management
Real estate dialers and calling platforms
Other major U.S. real estate CRMs and lead-management systems
We're especially interested in candidates who have personally built or improved CRM nurture campaigns, rather than simply used campaigns created by someone else.
The Personality We're Looking For
We need someone who is:
Highly influential and persuasive
Assertive and appropriately dominant
Confident asking for the appointment
Comfortable making a high volume of outbound calls
Energetic and engaging on the phone
Persistent without sounding aggressive
Comfortable handling objections and rejection
Organized and disciplined with follow-up
Analytical enough to recognize what's working and what isn't
Coachable and comfortable working from measurable KPIs
An excellent English communicator with clear, professional spoken and written English
We want someone who can build rapport quickly but is also comfortable taking control of a conversation, uncovering motivation, handling objections, and asking for the appointment.
Success in This Role
We are results-oriented. Activity is important, but the goal isn't simply to make calls.
The goal is qualified appointments and ultimately closed business.
Performance will be measured using metrics such as:
-Outbound calls and conversations
-Contact rate
-Speed-to-lead
-Follow-up completion
-Leads qualified
-Appointments set
-Appointment show rate
-Database organization and CRM accuracy
-Opportunities generated from aged and cold leads
-Nurture campaign engagement and conversion
-Leads moved from nurture into active opportunities
-Position Details
Type: Full-Time
Hours: 40 hours per week
Schedule: Must be available during U.S. Central Time business/prospecting hours
Location: Remote
Industry: U.S. Residential Real Estate
Position: Long-term
We are looking for someone who wants to become an important long-term member of our sales organization—not someone looking for a short-term VA assignment.
How to Apply
Please send:
Your resume highlighting your U.S. real estate experience.
A 1–2 minute voice recording introducing yourself and describing your real estate ISA/cold-calling experience.
A list of the real estate CRMs and dialers you've used. Specifically tell us about any experience with Brivity, Real Geeks, and BrokerMint.
Describe the largest aged or cold real estate database you've personally managed or prospected.
Tell us your previous daily call volume and KPIs, including contacts and appointments set per week or month.
Briefly explain your experience calling expired listings, buyer leads, seller leads, or other cold real estate prospects.
Describe a drip campaign, Brivity Plan, or automated nurture sequence you've personally created or improved. What was the audience, what types of touches did you use, and what results did you see?
Tell us your expected monthly compensation for a full-time position.
Finally, begin your application with the words:
"I KNOW REAL ESTATE ISA"
Applications that don't include the requested information will not be considered.
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