VA Estimator (Plumbing) – Remote, AU Client, PHT Hours

About the Company

Plumbing Bros is an Australian plumbing company built around professionalism, reliability, and 5-star
customer service. Founded in Perth in 2017, the business has grown from its Perth roots into an
established national plumbing brand.

Plumbing Bros Perth provides plumbing maintenance, repairs, drainage, hot water, gas, and general
plumbing services to residential and commercial clients across the Perth metropolitan area.
Our Perth operations team works closely with plumbers in the field to ensure jobs are assessed, quoted,
scheduled, and delivered accurately and professionally. We are supported by an established team of
Philippines-based remote contractors who work closely with our Australian team and are provided with
clear systems, training, and ongoing support.

We’re now looking for a remote Maintenance Estimator based in the Philippines to become a long-term
member of the Plumbing Bros Perth team.

About the Role

As a Maintenance Estimator for Plumbing Bros Perth, you’ll be an important part of the team responsible
for turning information from our field and operations teams into clear, practical plumbing maintenance
quotes for our clients.

This is not large-scale construction or project estimating. The role is focused on reactive and planned
plumbing maintenance, where jobs can vary significantly in scope and require sound judgement to
determine the most appropriate repair or replacement solution.

You’ll work within an established quoting process while also contributing to improvements in how we
prepare, review, and manage quotes. The role suits someone who enjoys problem-solving, working
through technical information, and taking ownership of their work from initial assessment through to a
quote that is ready for client issue.

Work hours: 8:00 AM–5:00 PM PHT, Monday to Friday, with a 1-hour lunch break. These hours are aligned
with Perth time.

Key Responsibilities

• Quote Preparation: Review job notes, photos, video recordings, previous attendance information

and other supporting documentation to prepare accurate plumbing maintenance quotes using
our job management and quoting systems.

• Scope Development: Interpret field information and develop clear scopes of work, including

appropriate inclusions, exclusions and quote notes.

• Validation & Accuracy Checks: Cross-check each quote for completeness, correct pricing, and

inclusion/exclusion accuracy before submission.

• Quote Turnaround: Manage workload efficiently to meet daily and weekly quoting requirements

while maintaining attention to detail.

• Data and System Management: Maintain accurate records within the quoting platform, including

job details, pricing, notes, attachments and quote information.

• Communication & Coordination: Collaborate with schedulers, suppliers, and on-site teams to

clarify details, confirm materials, and support smooth job rollout.

• Client Queries & Quote Support: Respond to client queries relating to quotes, including clarifying

scope, inclusions, exclusions, pricing, and proposed works. Liaise with the estimating, operations,
or field teams where further technical confirmation is required, and ensure clients receive clear,
accurate, and professional responses.

• Follow-Up Support: Assist with quote follow-ups when required to ensure timely client responses

and maximise conversion rates.

• Continuous Improvement: Identify recurring data or quoting issues and suggest improvements to

streamline accuracy and efficiency, including the development and refinement of AI-assisted
quoting tools and workflows where appropriate.

About You

You take pride in accuracy, structure, and professional standards. You’re methodical by nature—someone
who double-checks every detail, keeps work organised, and delivers consistently high-quality results.
To succeed in this role, you’ll have:

• Proven experience in quoting or estimating within a trade, maintenance, or service industry

(plumbing, electrical, HVAC, or construction).

• Strong analytical and numerical skills, with a commitment to precision and accountability.
• Excellent written and verbal English, with clear comprehension of Australian communication

styles.

• High attention to detail and an ability to manage multiple quotes without losing accuracy.
• Familiarity with job management or quoting platforms (e.g. Ascora, SimPRO, AroFlo, ServiceM8,

or similar).

• Familiarity with AI tools, including basic knowledge of creating and refining custom GPTs or similar

AI-assisted workflows to improve quoting efficiency and consistency.

• A proactive, dependable work ethic and confidence working both independently and as part of a

remote team.

• Basic plumbing knowledge is required, including a practical understanding of common plumbing

fixtures, fittings, pipework, and maintenance terminology. Previous plumbing estimating
experience is an advantage, but not essential.

Work Setup Requirements

To perform effectively in this role, you’ll need a professional and reliable home office setup that supports
accuracy and focus.

Minimum requirements:

• Quiet, dedicated workspace free from distractions.
• Dual-monitor setup (two screens required).
• Reliable high-speed internet with a backup connection plan.
• Good-quality headset for clear communication.
• Stable power supply with a backup option preferred.
• Must provide photos and details of your IT setup and workspace during application.

Benefits

• Full-time contractor position with consistent weekly hours and reliable pay.
• Aligned time zone: work daytime hours (8:00 AM – 5:00 PM PHT, Monday to Friday).
• Work from home: 100% remote role.
• Supportive Australian team culture built on respect, structure, and professional communication.
• Opportunities for training, development, and progression within the Plumbing Bros Perth

operations team.

• Plumbing Bros Perth’s Philippines-based contractors enjoy long-term stability and low turnover,

supported locally by a Filipino Team Leader for day-to-day guidance and communication.

• This is a long-term, stable role — we’re looking for someone who wants to grow with the team.

How to Apply

If you believe you’re the right fit for this role, we’d love to hear from you. Please submit your application
via OnlineJobs.ph and include the following:

• Resume outlining relevant estimating or quoting experience.
• Cover Letter or Email .
• 1-minute video or audio introduction explaining why you’re a strong fit for this role.
• Photos and details of your IT setup and home office.
• Screenshot of your Speedtest.net result.

Applications without the above requirements will not be considered.

Join Plumbing Bros Perth and be part of a professional, high-performing team that values accuracy,
consistency, and growth. You’ll be supported by a friendly, process-driven Australian team that values
clear communication and consistency