Real Estate Operations & Technology Coordinator

Seeking an experienced, dependable professional to assist with real estate technology, website management, lead follow-up systems, and transaction support.

The ideal candidate must have hands-on experience working with:

Lofty CRM, including lead management, automated campaigns, website tools, and system organization
Keller Williams Command, including contacts, opportunities, SmartPlans, and transaction-related workflows
Real estate website management, including property listings, landing pages, forms, content updates, and basic SEO
Real estate lead management and follow-up
Transaction coordination or other real estate administrative operations

Primary Responsibilities:

Manage and optimize the Lofty CRM and real estate website
Organize leads, update records, and monitor follow-up activity
Build and maintain Lofty campaigns, alerts, and automated workflows
Manage contacts, opportunities, and SmartPlans inside KW Command
Update website pages, listings, forms, images, and written content
Confirm that website inquiries are routed correctly into the CRM
Support buyers and sellers throughout the transaction process
Track contracts, deadlines, documents, inspections, appraisals, and closing requirements
Coordinate with clients, lenders, attorneys, inspectors, and other real estate professionals
Help improve the overall efficiency of the real estate business

Preferred Qualifications:

Direct experience using Lofty is strongly preferred
Experience with KW Command is strongly preferred
Previous work as a real estate transaction coordinator, virtual assistant, operations coordinator, or agent assistant
Understanding of real estate terminology and the buyer and seller process
Strong organizational, communication, and time-management skills
Ability to manage multiple leads, transactions, and deadlines
Comfortable learning and managing new technology
Detail-oriented, proactive, and able to work independently
Keller Williams experience is a plus

When applying, please include:

A summary of your real estate experience
Specific examples of your experience with Lofty and KW Command
Your experience managing real estate websites
Your transaction coordination experience, if applicable
Your availability and expected hourly rate
References or examples of previous work

Please do not apply unless you have direct experience with at least one of the following platforms: Lofty or KW Command. Candidates with experience in both platforms will receive priority consideration. Weekly hours may increase.