Outbound Appointment Setter (Voice) for UK Beauty Clinics – WARM LEADS ONLY

Are you a high-energy "People Person" who loves talking on the phone? Do you have a passion for the beauty industry and the drive to help women feel confident? Are you someone who takes pride in filling up calendars, hitting targets, and turning a friendly conversation into a booked appointment?

ABOUT US: We are Pure Aesthetics Marketing, a UK-based Marketing Agency working with high-end MedSpas and Aesthetic Clinics. We generate hundreds of warm leads (people interested in Botox, Fillers, Skin treatments); we need you to call them and get them booked into the clinic's calendar.

WHO WE ARE LOOKING FOR:

Patient-Focused & Persuasive: You genuinely enjoy speaking with people and understand that the best way to help a client is to get them booked in for the treatment they need. You are friendly and empathetic, but confident in guiding the conversation toward a "Yes."

Tenacious & Fast-Paced: You stay on top of new leads the ---------- nt they come in. You treat your pipeline like your bank account—you follow up relentlessly (and politely) until you get an answer, ensuring no opportunity slips through the cracks.

A "Voice" Pro: You have a neutral, clear accent that is easy for UK clients to understand. You sound like a helpful clinic coordinator, not a "call centre agent."

Who we are looking for:

BPO Experience is a MUST: You have worked in a call centre environment (Outbound Sales, Telemarketing, or Retention) for at least 2 years.

Neutral Accent: You must speak clear, confident English. You do not need a fake British accent, but you must be easy to understand for UK clients.

Tech Savvy: Familiarity with GoHighLevel (GHL) is a huge plus, but not required (we will train you).

Reliable Hardware: You must have a noise-cancelling headset (Jabra/Plantronics preferred) and high-speed internet (Fiber connection). No background noise (roosters/dogs/traffic) is allowed.

Responsibilities:

Call warm leads within 5 minutes of them arriving.

Build rapport and act as the "Clinic Coordinator."

Overcome objections ("I need to think about it," "I'm busy right now").

Collect booking deposits over the phone to secure their slot.

What It’s Like to Work With Us

We believe in clear communication, personal growth, and building a supportive team culture. At the end of each shift, you’ll submit a quick daily recap—outlining enquiries handled, updates made, and any important notes. This helps us stay aligned, track progress, and provide you with ongoing support and feedback.

We're big on helping our team grow. If you're motivated and eager to learn, there are opportunities for career progression and training in customer service, systems management, and the aesthetics industry itself.

How can I apply?

Please visit this link below for the full job description & application link.

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