Remote Legal Intake Assistant (US Law Firm, Full Time, Night Shift) - Efficient & Organized

Legal Intake Assistant (US Law Firm, Full Time, Night Shift)

Are you confident on the phone and great at making people feel taken care of? We are looking for a reliable Legal Intake Assistant to be the first voice clients hear and keep a busy US law firm running behind the scenes.

Application Form: ----------

What You Will Be Doing

• Answer every incoming call live and make callers feel taken care of
• Qualify leads and book paid consultations
• Transfer the calls that need the attorney straight to him
• Run client intake in Clio Grow
• Follow up with leads who go quiet
• Keep matters, tasks, and deadlines up to date in Clio Grow and Clio Manage
• Manage the calendar and day-to-day client email
• Send an end-of-day report each day

Schedule

• Full time, Monday to Friday
• Time: 8:00 AM to 5:00 PM US Central, which is about 9:00 PM to 6:00 AM Manila time

Who This Role Is Perfect For

• Confident English speakers with a clear, warm phone presence
• Reliable people who show up every single day
• Highly organized self-starters who can juggle calls, tasks, and follow-ups
• Anyone who wants a consistent, long-term remote role with a US law firm

Tools you will use: Clio Grow and Manage, VXT, Slack, Outlook, and LastPass. We train you on all of it and manage you day to day, so you are never on your own.

Application Form: ----------