AI & IT Automation Engineer

Legal Technology & Artificial Intelligence Specialist

Small Maryland Law Firm

Position Overview

A small, established Maryland law firm consisting of two attorneys is seeking an experienced AI & IT Automation Engineer to help the firm improve, modernize, and securely manage its technology systems.

The ideal candidate will have strong expertise in artificial intelligence and emerging AI tools, hands-on knowledge of the Clio legal practice management platform, and substantial experience supporting professionals who work in an Apple Macintosh environment.

This position may be structured as either full-time or part-time, depending upon the candidate's experience, availability, and the needs of the firm. We are particularly interested in someone who can combine practical day-to-day IT support with forward-looking guidance on how a small law practice can use artificial intelligence safely and effectively.

Primary Responsibilities
Artificial Intelligence and Automation
Advise the attorneys on practical applications of artificial intelligence within a small law practice.
Evaluate and recommend AI applications that can improve efficiency, productivity, document preparation, legal research, client communications, scheduling, administrative work, and internal workflows.
Assist with the implementation and configuration of generative AI tools and related technology.
Develop effective AI prompts, workflows, templates, and automated processes for recurring legal and administrative tasks.
Train attorneys and staff on the effective use of AI tools.
Help establish procedures for responsible use of AI, with particular attention to client confidentiality, data security, accuracy, attorney supervision, and professional responsibility obligations.
Stay informed about rapidly developing AI products and advise the firm regarding new technologies that may be useful to the practice.
Identify opportunities to integrate AI with Clio and other applications used by the firm.
Clio Practice Management
Provide knowledgeable support for the firm's use of Clio, including Clio Manage and related Clio products and integrations.
Review the firm's current Clio configuration and recommend improvements.
Assist with matters, contacts, calendaring, tasks, documents, billing workflows, intake processes, templates, and other Clio functions.
Troubleshoot Clio-related issues and work with Clio support when necessary.
Evaluate and implement appropriate integrations between Clio, email , calendars, document systems, AI applications, and other software.
Help the attorneys obtain greater value and efficiency from the firm's Clio system.
Apple Macintosh and General IT Support
Provide technical support for attorneys primarily working on Apple Macintosh computers.
Configure, maintain, troubleshoot, and optimize Macs, monitors, printers, scanners, mobile devices, networks, and related equipment.
Support macOS applications, email , calendars, cloud storage, videoconferencing, PDF software, Microsoft 365 and/or other productivity applications used by the firm.
Assist with iPhones, iPads, and integration among Apple devices where appropriate.
Manage software installation, updates, user accounts, backups, and system configurations.
Troubleshoot hardware, software, network, Wi-Fi, printing, scanning, email , and synchronization problems.
Cybersecurity and Data Protection
Help maintain appropriate security for confidential law firm and client information.
Review and strengthen password practices, multi-factor authentication, backups, device security, access controls, software updates, and other cybersecurity measures.
Assist the firm in evaluating the privacy and security implications of AI applications before confidential or client information is used with those systems.
Recommend practical cybersecurity improvements appropriate for a small law firm.
Assist with backup, disaster recovery, and business continuity planning.
Technology Planning and Training
Serve as the firm's principal technology resource and advisor.
Recommend technology improvements based on the needs and budget of a small law practice.
Create straightforward written instructions and procedures for commonly used systems.
Provide patient, practical, one-on-one technology training to attorneys.
Assist in selecting and implementing new software and hardware.
Work with outside vendors and technology providers when appropriate.
Qualifications

The successful candidate should have:

Strong, current knowledge of artificial intelligence, generative AI, and AI productivity tools.
Demonstrated ability to identify practical business applications for AI rather than simply theoretical knowledge of the technology.
Significant familiarity with Clio legal practice management software.
Strong experience supporting users in an Apple Macintosh/macOS environment.
Knowledge of common law firm technology, document management, email , calendaring, PDF, scanning, cloud storage, and productivity applications.
A good understanding of cybersecurity, data privacy, backups, access controls, and protection of confidential information.
Experience integrating different software platforms and improving technology workflows.
Strong troubleshooting and problem-solving skills.
The ability to explain technology clearly to attorneys who may have varying levels of technical experience.
Excellent communication, organizational, and interpersonal skills.
The ability to work independently and take ownership of technology issues from identification through resolution.
Reliability, discretion, professionalism, and an appreciation for the highly confidential nature of a law practice.
Preferred Qualifications

Preference may be given to candidates who have:

Previous experience providing technology support to lawyers or law firms.
Advanced experience administering or implementing Clio.
Experience implementing AI systems in a professional-services or legal environment.
Familiarity with legal-specific AI applications and legal research technology.
Experience developing AI workflows, automations, integrations, or custom solutions.
Knowledge of APIs and tools that allow Clio, AI systems, and other applications to work together.
Experience with Microsoft 365, Adobe Acrobat/PDF systems, cloud-based document management, cybersecurity tools, and Apple business environments.
An understanding of the confidentiality, ethical, and professional-responsibility considerations that apply when lawyers use artificial intelligence and cloud-based technology.
Position Structure

This position can be structured as full-time or part-time depending on the qualifications and availability of the successful candidate.

The firm is open to considering an experienced technology professional who can provide a combination of:

Regular ongoing IT support;
Clio administration and optimization;
AI implementation and training;
Technology planning and cybersecurity assistance; and
Special technology and automation projects.

Because this is a small two-attorney firm, the successful candidate should be comfortable working in an environment where the position is both hands-on and strategic. On some days, the work may involve solving an immediate Mac, printer, Clio, or email problem; on others, it may involve designing an AI-enabled workflow that substantially improves the way the firm operates.

Ideal Candidate

We are looking for someone who enjoys working directly with lawyers and who understands that technology in a small law firm must be reliable, secure, understandable, and genuinely useful.

The ideal candidate will not simply recommend new technology. He or she will be able to evaluate it, implement it, teach the attorneys how to use it, troubleshoot it when necessary, and help the firm determine whether the technology actually improves the practice.

A particular interest in the rapidly developing use of artificial intelligence in the practice of law is highly desirable.

Employment Type

Full-Time or Part-Time

Compensation will be commensurate with experience, qualifications, availability, and the scope of responsibilities.

To Apply

Applicants should submit a résumé and a brief description of their experience with:

Artificial intelligence and generative AI tools;
Clio legal practice management software;
Apple Macintosh computers and macOS;
Supporting attorneys or other professional-services organizations; and
Cybersecurity and protection of confidential information.

Candidates are encouraged to describe specific examples of AI or technology projects they have implemented that improved the efficiency of a law firm or other professional practice.