Remote Care Home Administrator – UK Care Home Group

Full-time | Remote | UK working hours

We are a family-run UK care home group looking for an organised, reliable and detail-focused administrator to support the day-to-day running of our care homes.

This is a varied administrative role. You will help with staff records, timesheets and payroll preparation, invoices, suppliers, ordering, compliance trackers, maintenance coordination and general office administration.

We are looking for someone who takes ownership of their work, pays close attention to detail and follows tasks through to completion without needing constant reminders.

How to Apply

If you are interested in this role, please include the following with your application:

Your CV
A brief summary of why you are interested in the role and why you think you would be suitable
A short video introduction
Details of your internet connection
Confirmation that you have your own laptop or computer suitable for remote work

Applications that do not include the above may not be considered.

Key Responsibilities

General Administration

Keep staff, resident and supplier records organised and up to date
Maintain trackers, spreadsheets and filing systems
Draft letters, notices and basic documents
Take meeting minutes and circulate action points
Follow up outstanding actions with staff, managers and suppliers

Timesheets, Payroll and Finance Support

Collate and check staff timesheets before payroll
Compare timesheets against rotas and other records
Identify missing shifts, duplicate entries and incorrect hours
Process invoices and prepare approved payments
Maintain accurate payment and finance records
Follow up missing invoices, receipts or other information

HR and Compliance Support

Assist with employment checks, references, right-to-work documentation and DBS records
Keep personnel files complete and up to date
Maintain training and compliance trackers
Follow up staff and managers where documents or training are outstanding

Supplies, Contractors and Maintenance

Order care home and office supplies, including food, cleaning products and stationery
Obtain quotes and communicate with suppliers
Arrange repairs and maintenance visits
Follow up contractors, builders, engineers and suppliers
Arrange returns or replacements for faulty goods

IT and Communication

Liaise with IT support when there are system or equipment issues
Assist with social media updates and events
Communicate professionally with staff, suppliers, contractors, residents and families
What We’re Looking For
Previous administrative experience
Very good attention to detail
Strong organisational skills
Confident using Microsoft Word, Excel and Outlook
Comfortable working with spreadsheets and trackers
Good written and spoken English
Able to manage several tasks and priorities at the same time
Able to work independently and meet deadlines
Comfortable following up other people when information or actions are outstanding
Reliable, discreet and trustworthy when handling confidential information

Experience in healthcare, care homes, payroll, HR, finance or operations administration would be helpful, but is not essential.

Remote Working Requirements

You must have:

Your own reliable laptop or computer
A stable internet connection
A suitable and quiet home-working environment
Availability to work full-time during agreed UK working hours

Job type: Full-time, remote
Language: Strong written and spoken English required