Virtual Assistant Medical Office (Medical Experience Required) — 2 Positions Open

What You'll Do:

-Confirm patient appointments and manage rescheduling/no-shows
-Handle inbound/outbound patient calls via RingCentral
-Manage booking calendars and daily scheduling tasks
-Communicate with our US-based team via Google Chat and Trello
-Maintain accurate patient records and task tracking in Excel
-Support patient reactivation outreach campaigns

Requirements:

-Previous experience in a medical, chiropractic, dental, or healthcare front-desk/admin role (required)
-Strong spoken and written English communication skills
-Comfortable making outbound patient calls
-Experience with Google Workspace, Trello, Excel, and RingCentral (or willingness to learn quickly)
-Reliable internet connection and quiet home work environment
-Available to work most hours within our Mon–Fri 9am–6pm PT and Sat 9am–3pm PT schedule

What We Offer:

-Competitive pay with performance bonuses
-Long-term, stable full-time position
-Growth opportunities within a growing clinic
-Supportive, friendly team culture — we care about our VAs as much as our patients