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CRM
Experienced dispatcher office manger needed
Confidential employer
CRM
Professional Services
Dispatching
About the Role
Now Hiring: Experienced Dispatcher – Garage Door & Locksmith Company (Remote or In-Office)
We are a fast-growing garage door and locksmith company looking for an experienced dispatcher to join our team.
Requirements:
- Minimum 2 years of dispatching experience (garage door, locksmith, or similar home service industry preferred)
- Strong customer service and communication skills
- Ability to handle a high volume of calls while staying organized
- Experience scheduling technicians and optimizing routes
- Comfortable using CRM/dispatch software
- Ability to multitask in a fast-paced environment
- Fluent English required (additional languages are a plus)
Responsibilities:
- Answer inbound customer calls
- Schedule service appointments efficiently
- Dispatch technicians based on location and availability
- Coordinate with technicians throughout the day
- Follow up with customers and update job statuses
- Assist with estimates, rescheduling, and customer inquiries
What We Offer:
- Competitive pay based on experience
- Full-time position
- Opportunity for growth within the company
- Supportive team environment
- Performance bonuses available
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