WE’RE HIRING: Experienced HVAC Secretary / Dispatcher

For Fast Applications, WhatsApp: +1 (365) ---------- We are looking for an experienced HVAC Secretary / Dispatcher with previous experience working for a U.S.-based HVAC company.

THIS EXPERIENCE IS REQUIRED.

You must have prior experience working with an American HVAC company and understand how HVAC service operations work in the United States.

Responsibilities:

• Answering customer calls
• Scheduling and confirming HVAC appointments
• Dispatching HVAC technicians
• Communicating with technicians throughout the day
• Updating jobs and customer information in the CRM
• Handling reschedules, cancellations, and follow-ups
• Providing professional customer service to U.S. customers

Requirements:

• Previous experience with a U.S.-based HVAC company is REQUIRED
• HVAC secretary, dispatcher, customer service, or office experience
• Strong spoken and written English
• Experience scheduling HVAC service calls
• Experience communicating with U.S. customers and technicians
• CRM / dispatch software experience
• Reliable computer and stable internet
• Must be organized, responsible, and available during U.S. working hours

PLEASE DO NOT APPLY WITHOUT PREVIOUS EXPERIENCE WORKING FOR A U.S. HVAC COMPANY.

Please send your name, your previous HVAC company experience, and a short voice introduction on WhatsApp.