Medical Care Coordinator/ Case Manager

Job Description:

Job Type: Full-Time | Long-Term | Permanent Position (9:00 AM – 6:00 PM PST)

About Us

A List Therapy Group partners with home health agencies across the U.S. to deliver high-quality therapy services and virtual support. We are looking for a proactive and detail-oriented Care coordinator to join our remote team. This role is crucial to ensuring patient care coordination, maintaining agency relationships, and keeping operations running smoothly.

Key Responsibilities

-Manage and monitor a caseload of ---------- patients, ensuring continuity of care and timely completion of visits.
-Follow up with therapists daily to confirm they meet prescribed visit frequencies and complete documentation/notes on time.
-Address all email s and respond to all phone calls within 30 minutes during the shift.
-Build and maintain strong relationships with home health agencies to ensure patient referrals and caseload growth.
-Track patient schedules, visit frequencies, and outstanding tasks.
-Identify and resolve problems quickly, ensuring issues are escalated and resolved in a timely manner.
-Multitask effectively while balancing communication, documentation, and coordination responsibilities.

Requirements

-Prior experience in healthcare coordination, or case management (home health experience preferred but not required).
-Excellent English communication skills (written and verbal).
-Exceptional problem-solving, follow-up, and multitasking abilities.
-Stable high-speed internet connection and reliable power source.
-Must have a computer, noise-cancelling headset, and functional camera.
-Must use Webwork time tracker throughout shift.
-Must remain active on ---------- with camera on for the full shift.
-Ability to work 9:00 AM – 6:00 PM PST (night shift in the Philippines).

Why Join Us

-Fully remote, work-from-home position.
-Stable, long-term career opportunity with growth potential.
-Supportive team and professional company culture.
-Ongoing training and development opportunities.

How to Apply

-Submit your resume along with a short audio recording introducing yourself and highlighting your experience in healthcare coordination, staffing, or case management.

Benefits:
Paid training
Pay raise
Work from home
Experience:

Home Health Case management: 1 year (Preferred)
Language:

English fluently (Required)
Work Location: Remote