Inbound Sales Representative

Job Category

• Sales
• Customer Service
• Remote
• Full-Time

?

Employment Type

Full Time

40 hours/week

Monday-Friday

9:00 AM – 5:00 PM Eastern Time

?

Salary & Commission

• CAD $500 - $1,500
• Base
• Performance Bonuses
• Commission
• Paid Training
• Annual Raises

Including salary generally attracts more qualified applicants.

?

About Autopair

Autopair Warranty is one of Canada’s fastest-growing direct-to-consumer extended vehicle warranty providers.

Unlike dealerships, we work directly with Canadian drivers to help protect them from unexpected repair costs.

We’ve been serving customers since 2017 and pride ourselves on transparency, honesty, and outstanding customer service.

Our goal is simple:

Help customers confidently protect one of the biggest investments they’ll ever make.

?

Responsibilities

The candidate will:

• Call inbound leads who requested warranty information
• Qualify vehicles
• Recommend the appropriate protection plan
• Explain coverage in simple language
• Handle customer objections
• Send follow-up email s
• Follow up with warm leads
• Update HubSpot CRM
• Maintain detailed notes
• Hit monthly sales targets
• Work closely with our Canadian team

?

Requirements

Must Have

• Excellent spoken English
• Neutral accent
• Previous phone sales experience
• Reliable internet (minimum 100 Mbps)
• Quiet home office
• Quality headset
• Computer with dual monitors preferred
• Comfortable using CRM software
• Fast learner
• Confident speaking with North American customers

Nice to Have

• Automotive experience
• Insurance experience
• Warranty experience
• HubSpot experience
• SaaS sales
• Finance experience

?

Personality

We’re looking for someone who is:

• Honest
• Hungry
• Coachable
• Competitive
• Organized
• Empathetic
• Self-motivated
• Professional
• Calm under pressure

?

KPIs

• Calls made
• Talk time
• Quotes sent
• Follow-ups completed
• Close rate
• Revenue generated
• Customer satisfaction
• CRM accuracy

?

Benefits

• Work from home permanently
• Stable full-time role
• Canadian company
• Paid training
• Opportunity for promotions
• Performance bonuses
• Long-term employment

?

Screening Questions

Require applicants to answer these:

1. Tell us about your sales experience.
2. What products have you sold?
3. Have you sold over the phone?
4. Have you worked with North American customers?
5. What was your average monthly sales target?
6. What CRM systems have you used?
7. Record a 60-second voice introduction.
8. Record yourself selling me a pen.
9. Upload your internet speed test.
10. Upload your resume.