NEED Locksmith Dispatcher – Workiz CRM Experience Required

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+1 (332) ---------- We are a growing U.S.-based Locksmith company looking for an experienced Secretary / Dispatcher / Customer Service Representative to join our team.

REQUIREMENTS:

• Previous experience working for a U.S.-based Locksmith company is REQUIRED
• Previous experience using Workiz CRM is REQUIRED
• Experience answering customer calls and booking locksmith jobs
• Experience dispatching and communicating with locksmith technicians
• Experience working with U.S. customers
• Excellent spoken and written English
• Confident and professional on the phone
• Strong customer service and communication skills
• Must be able to handle multiple calls and jobs at the same time
• Reliable computer and stable internet
• Full-time availability during U.S. working hours

Your main responsibilities will include answering incoming calls, booking locksmith appointments, dispatching technicians, updating and managing jobs in Workiz CRM, following up with customers, and coordinating with technicians throughout the day.

Previous U.S. Locksmith experience AND Workiz CRM experience are both mandatory.

Please do not apply if you do not have experience with Workiz CRM.

Long-term position with opportunities for bonuses based on performance.