Intake, Billing & Admin Support VA For a Mental Health Clinic

We are looking for a reliable and organized Virtual Assistant to support a mental health practice with intake, administrative, and insurance follow-up tasks.

Responsibilities
Monitor a dedicated intake email inbox.
Schedule and confirm appointments.
Send, track, and follow up on intake paperwork and consent forms.
Manage reminders and follow-up tasks.
Download, organize, and move documents between platforms.
Follow up with insurance companies on outstanding payments/claims.
Document insurance follow-ups and updates.
Perform other general administrative tasks as needed.

Tools
TheraNest – EHR
Asana – Task Management

Requirements
Previous VA, healthcare admin, intake, billing, or insurance experience preferred.
Strong communication and organizational skills.
Detail-oriented and reliable.
Comfortable making insurance follow-up calls.
HIPAA/healthcare experience is a plus.

Nice to Have
Experience creating and managing social media posts.
Canva experience.
Experience managing Facebook , Instagram, or LinkedIn.