Senior Operations Assistant | Path to Operations Manager

We are a growing UK wedding photography and videography company looking for an experienced Senior Operations Assistant to join the team.

This is not a traditional VA position focused on completing simple repetitive tasks.

We are looking for someone experienced, highly organised and capable who can work closely with the founder, learn how the business operates and gradually take ownership of a significant part of the company's day-to-day operations.

For the right person, the intention is for this position to develop into an Operations Manager role as the company continues to grow.

The Role

We work with a growing team of photographers, videographers, editors and other remote team members to deliver weddings across the UK.

The Senior Operations Assistant will initially work closely with the Director/CEO to understand how the company operates and gradually take responsibility for areas that are currently managed by him.

Responsibilities will include:

Managing the company's project management system and keeping projects up to date
Monitoring upcoming weddings and ensuring everything is prepared
Coordinating photographers, videographers, editors and other team members
Preparing team briefings, timelines and wedding information
Tracking photo and video editing deadlines
Following up with team members and editors
Monitoring projects from wedding day through editing, quality control and final delivery
Preparing and sending routine client communications
Checking questionnaires, timelines and other required information
Managing administrative tasks around invoices and outstanding balances
Organising digital files and cloud storage
Maintaining internal systems and processes
Creating and improving SOPs
Identifying opportunities to automate or simplify repetitive work
Helping solve operational problems before they need to be escalated
Eventually helping oversee operations during busy wedding weekends

The goal is not simply to complete assigned tasks.

The goal is to become someone who understands the business well enough to take ownership of outcomes.

Who we are looking For

This position is best suited to someone who already has significant professional experience.

Experience as an Executive Assistant, Operations Assistant, Operations Coordinator, Project Manager, Operations Manager or similar would be particularly valuable.

The ideal candidate will be:

Extremely organised and dependable
Experienced working independently
Excellent at written and spoken English
Confident communicating with UK-based clients and professionals
Calm when dealing with multiple priorities
Highly detail-oriented
Comfortable making sensible decisions without constant supervision
Proactive and able to identify problems before they become urgent
Technically confident and comfortable learning new software
Good at documenting and improving processes
Comfortable coordinating multiple people and deadlines
Interested in understanding how an entire business operates
Looking for a stable, long-term position

Previous wedding industry experience is not required.

Strong operational ability is much more important.

Systems & Technology

We use a range of systems including:

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Google Workspace
Gmail
Google Calendar
Pic-Time
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pCloud
Zapier

Previous experience with these specific platforms is helpful but not essential.

The successful candidate should, however, be very comfortable learning new technology.

Working Hours

This is intended to become a full-time, 40-hour-per-week position.

We are based in the UK, so good availability during UK working hours is required.

Because weddings frequently take place at weekends, some weekend availability may occasionally be required as the candidate takes on greater operational responsibility.

Salary & Progression

Starting rate: $8 USD per hour

The starting rate reflects the initial training and shadowing period.

This is intended to be a long-term position with the opportunity for increased compensation as the successful candidate takes ownership of more areas of the business.

The long-term goal is for an exceptional candidate to progress from Senior Operations Assistant ? Operations Manager, with increased responsibility and compensation to reflect that progression.

Love On Film is looking for someone who wants to grow with the company rather than someone looking for a short-term VA position.

How to Apply

Please begin the application with:

LOVE ON FILM

Applications should include:

1. Introduction

A short introduction covering professional background, current role/situation and the type of position being sought.

2. Relevant Experience

Details of previous experience in areas such as operations, executive assistance, project management, customer service, events, team coordination or managing remote workers.

Please include examples of the level of responsibility held in previous positions.

3. Audio Introduction

Please record a 1–2 minute audio introduction using Vocaroo or a similar service.

The recording should introduce the applicant and explain why their experience and personality would make them a strong fit for this position.

Please include the link to the recording in the application.

Applications without an audio recording will not be considered.

The strongest applicants will be invited to a video interview where the role, previous experience and several real-world operational scenarios will be discussed in more detail.