Experienced Credit Repair Disputer

We are looking for an experienced Credit Repair Disputer / Virtual Assistant to assist with the credit repair side of our company.

This is not an entry-level credit repair position. While we provide training on our company's specific dispute process, applicants must already have hands-on experience with credit repair disputing and must be familiar with DisputeFox.

The primary responsibility of this position will be preparing, reviewing, and submitting dispute rounds for clients while following our internal processes and maintaining accurate client records.

Responsibilities

• Prepare and submit credit dispute rounds for clients
• Review client credit reports and identify accounts/items that need to be disputed
• Create and process disputes through DisputeFox
• Follow our company's dispute procedures, timelines, and documentation requirements
• Keep client files and dispute statuses organized and updated
• Review previous dispute results before preparing the next dispute round
• Upload and maintain supporting documentation when necessary
• Contact Equifax, Experian, TransUnion, creditors, or other applicable organizations by phone when certain disputes require call-ins or additional follow-up
• Document the outcome of calls and any actions taken
• Communicate with our team regarding client files, dispute results, missing information, or issues that require additional attention
• Maintain confidentiality when handling sensitive consumer and credit information

Required Experience

Applicants must have previous credit repair disputing experience

You must also have:

• Previous experience using DisputeFox
• Experience reviewing consumer credit reports
• Understanding of the credit dispute process
• Experience preparing and submitting credit bureau disputes
• Strong attention to detail
• Good written communication skills
• Strong organization and record keeping skills
• Ability to follow an established dispute process
• Ability to work independently and manage multiple client files
• Reliable internet connection and computer
• Professional English communication skills

Phone Communication

You must be comfortable speaking professionally on the phone.

Certain client situations may require calling credit bureaus or other organizations directly, so applicants should be confident communicating with representatives, asking questions, documenting responses, and following our procedures for call-in disputes.

Work Schedule

This position offers some flexibility, but you must have availability during U.S. Eastern Time hours and be available until at least 12:00 PM EST on scheduled workdays.

This availability is important because some credit bureau and creditor calls must be completed during U.S. business hours.

Compensation

This position is paid per completed dispute round submitted rather than hourly.

Compensation and expected workload will be discussed with qualified applicants.

There may be an opportunity for additional workload and responsibilities as the company and credit repair department continue to grow.

Application Attention Check

We receive applications from people who apply to positions without fully reviewing the job description.

To show that you have read the entire listing, please begin your application with the words:

"DisputeFox Ready"

Then, at the very end of your application, tell us one specific part of this position that you believe you would be particularly good at and why.

Applications that do not follow these instructions may not be considered.

Quality Expectations

Because this position is paid per completed dispute round, we want to be clear that quality and accuracy are more important than speed.

Each client file should be properly reviewed before a dispute round is submitted. We are looking for someone who pays attention to account details, previous dispute results, documentation, and our established procedures rather than simply processing as many files as possible.

Dispute rounds that are incomplete, incorrectly prepared, improperly documented, or do not follow our process may need to be corrected before they are considered completed.

We are looking for someone who takes ownership of their work and can consistently produce accurate, well-documented dispute rounds.

Training

We have an established dispute process and will train you on how we want disputes handled within our company.

However, this training is intended to teach you our process, not the fundamentals of credit repair.

Applicants should already understand credit reports, credit disputing, dispute rounds, and how to work inside DisputeFox.

To Apply

Please answer each of the questions below in your application:

1. How many years or months of credit repair disputing experience do you have?
2. How long have you used DisputeFox?
3. Briefly describe your normal process for reviewing a client's credit report before preparing a dispute.
4. Are you comfortable making phone calls to credit bureaus when required?
5. What hours are you normally available to work in Eastern Time?

Please do not apply if you do not have previous credit repair disputing experience or have never worked inside DisputeFox.