Law firm intake specialist-appointment setter

Attorney office in Los Angeles needs a Full-Time intake/appointment setter representative from 8:30 a.m. to 5 p.m. PST.

To be considered for this job please include your voice recording discussing your qualifications and experience.
voice recording link - ----------

As an intake specialist you will pay a key role in pre-qualifying potential clients. Job requires handling incoming calls, making outbound calls, following up with leads and completing new prospect intake script. Also returning calls to clients generally regarding status of their case. Duties also include:

.Following up leads by calling, texting, email ing
.Client interviewing and intake
.Data entry
.Answering client calls, calling client regarding case status

Qualifications include:

• At least one year of combined experience in law firm intake, sales or cold calling
• Excellent oral, written and telephone communications
• Outgoing, friendly demeanor
• customer service or receptionist experience
• Excellent telephone skills

Skills required:

• Spreadsheet management
• Email ing and texting
• Using online forms
• Data Entry

•Fluent English speaking ability

• Customer Service & Admin Support
• Customer Support
• Email Support
• Phone Support