Maintenance Coordinator - Trainee

Position Overview
Ready to grow in a hands-on, fast-paced role that keeps homes running smoothly and residents happy? Join GPS Renting as a Maintenance Coordinator Trainee. You’ll start full-time and spend your first months learning the core of maintenance coordination—triaging requests, dispatching vendors, communicating with residents and owners, and ensuring repairs are completed on time and on budget.

This immersive trainee role builds skills in prioritization, problem-solving, critical thinking, and customer delight. As you progress, you’ll take on a defined maintenance coordination portfolio—owning work orders end-to-end, supporting preventative maintenance plans, and helping improve our systems and vendor performance.

This program is a launchpad into a fulfilling career in property management operations at GPS Renting.

About GPS Renting
At GPS Renting, we’re not just managing properties; we’re building a culture of growth, integrity, and excellence.
Our Mission: Help our team develop professionally and personally while giving back to the community by delivering a 5-star customer service experience to owners and residents.

Our Niche: Providing simple, data-driven, low-cost yet high-value property management services for single-family homes with an average rent of $3,000/month.

We are a family-owned business in Seattle with a 8-year history of cultivating long-term relationships with our employees and clients. Professional, Honest, and Kind are our foundation. We live intentionally, and we want teammates who are inspired by our mission and eager to grow with us.

What You’ll Do
As a Maintenance Coordinator Trainee, you will:
Intake & Triage
Receive, categorize, and prioritize maintenance requests from residents and owners.
Troubleshoot basic issues and provide first-line guidance when appropriate.
Vendor Coordination - Source, schedule, and dispatch licensed/insured vendors.
Confirm scopes, pricing ranges, and SLAs; follow up to ensure quality and timeliness.
Maintain accurate vendor notes, availability, and performance data.

Work Order Management
Open, update, and close work orders in our systems with complete documentation.
Communicate status updates proactively to residents and owners.
Track estimates, approvals, photos, and invoices.

Quality, Safety & Compliance
Ensure work adheres to standards and warranty guidelines.
Support preventative maintenance calendars and seasonal readiness checklists.
Escalate urgent issues and follow emergency protocols.

Data & Process Improvement
Monitor metrics (first-response time, time-to-schedule, time-to-complete, resident satisfaction).
Identify bottlenecks and propose improvements to workflows and templates.

Key Skills We Focus On
Prioritization: Manage competing tasks to meet SLAs and keep stakeholders informed.
Problem-Solving & Critical Thinking: Diagnose issues, ask great questions, and navigate constraints.
Customer Delight: Communicate clearly and kindly; build trust with residents, owners, and vendors.
Operational Rigor: Detail-oriented documentation and reliable follow-through.

What We’re Looking For
Growth mindset and comfort stepping outside your comfort zone
Service-oriented communicator who can stay calm under pressure.
Tech-savvy, organized, and eager to learn maintenance best practices.
Alignment with our vivid vision of intentional living and growth.

Position Details
Employment Type: Full-time.
Compensation: $640/month, which is $4/hour. With the growth potential to $1120/month, which is $7 per hour
Schedule: Monday–Friday starting at 8:00 AM PST; occasional on-call or after-hours support may be required during training and/or on a rotation.

Requirements
High English proficiency (written and spoken).
Strong computer skills and stable internet connection.
Self-starter with excellent attention to detail.

Why Join GPS Renting?
A Career, Not Just a Job: Many teammates have grown with us for 5+ years.
Family Culture: Mutual respect, professional growth, and work-life balance.
Intentional Living: A team aligned around personal and professional development.
Impact: Create meaningful experiences for owners and residents every day.

How to Apply
1. Send your application materials to ---------- with the subject line: “Maintenance Coordinator Trainee Application – [Your Name]”
2. Once these materials are submitted, you’ll receive an assessment to complete.

We’re excited to meet you and explore how you can grow with GPS Renting.