Long term position for VA

!!!PLEASE READ LISTING CARFULLY ALL WHO DO NOT FOLLOW INSTRUCTIONS ON HOW TO PROPERLY APPLY WILL BE DISQUALIFIED!!! (THE HIRED VA WILL PREFORM ALL CATEGORIES, THIS IS NOT A HIRE PER SPECIFIC CATEGORY)

Work Schedule: Mondays to Fridays. 8am to 5pm UTC - 7:00 Pacific Time (PT)
Lunch Break: 1 hour

Category 1: Lead and Client Messaging and Scheduling

-Respond to messages on different platforms (text, instagram, tiktok).

-Send text reminders to clients 45 minutes before their appointment.

-Send arrival instructions to new clients a day before their appointment.

-Send feedback request text prompts to new clients after their appointments.

-Send review request texts to clients and reply to new reviews on Google and Yelp following our guidelines.

Follow Up with Existing Clients (Client Outreach)

-Send follow up texts to existing clients. These texts include service reminders, new promo offers, follow ups, or scheduling
Update the line items to track the last contact date and next contact date

Reach Out to New Leads (Cold Outreach)

-Browse IG and TikTok profiles that can be potential leads
-Reach out to leads by sending them relevant promo texts
-Update the line items to track the last contact date and next contact date
-Follow up with leads every 2 days, 14 days, and 1 month.
-Goal of 50 instagra ---------- ssages daily
-Goal of 50 tiktok messages daily
-Add bookings or reschedule appointments in the Customer Relationship Management (CRM) software

-Send deposit messages to clients whenever they book a service to secure their appointments (follow-up if necessary)

Category 2: Communicating with the Business Owner

-Log into Hubstaff and check in (start of shift, lunch break, return from break, and end of shift)

-Send a text note that contains info for today’s services: full name, deposits, discounts, and other notes related to the appointment

-Every Monday and Friday, send an inventory reminder text (1-line prompt)

-From time to time, ask if she wants to post a message on the Openings and Promos group channel on Instagram

-Send an end of shift report that summarizes what you worked on, what you need help better understanding or optimizing, and any challenges you’d like us to know of

Category 3: Daily Content Posting (content already created you will only post it)
-Post an Instagram story showing available appointments for the next 3 days.
-Upload an image or video to Google Business Profile and Yelp profile
-Post an image or video on Twitter
-Post an image or video on Facebook
-Post an image or video on TikTok
-Content samples include before vs after images, service result images, image with text caption, reels

Category 4: Data Entry
-Enter data into the official book. This includes revenue, expense, fixed costs, summary, and other info.

-Every start of the month, generate a monthly summary of revenue, revenue of each platform, revenue of each service, expense, expense types, old vs new client count, service count.

-Every Monday, generate a weekly summary revenue, expense, and income

Payment structure:
-During training phase you will be paid at $600 per mo rate

-Once training is completed you will get bumped to $650 per mo rate

-Once you have achieved 3 mo of consistently completing work successfully you will be jumped in pay to $700 per mo

HOW TO APPLY
you must have 2 years minimum of experience in a related role (mandatory)

you must submit ALL of the following through OnlineJobs.ph
ONLY:

A Google Sheet with 3 sample entries demonstrating an effective client follow-up system

Completion of a CCAT sample test using the link below

A screenshot of your CCAT test results attached to your application

CCAT Practice Test Link:
---------- /ccat-practice-test/

Do NOT contact us on any other platform.

Applicants who attempt to reach out via email , social media, WhatsApp, or any platform other than OnlineJobs.ph
will be removed from the application process immediately.

To confirm you read this entire posting, include the phrase “CCAT COMPLETE” at the top of your application