Appointment Scheduling Coordinator – Remote

Position: Appointment Scheduling Coordinator
Employment Type: Full-Time
Work Schedule: Monday–Friday, 9:00 AM–5:00 PM CST
Compensation: $4.00–$6.00/hour, based on experience
Work Location: Remote

About the Role

We are looking for a reliable, organized, and professional Appointment Scheduling Coordinator to join our remote team.

Your primary responsibility will be to communicate with contacts by phone, coordinate schedules, book and confirm appointments, conduct follow-ups, and maintain accurate records in our scheduling and CRM systems.

This role requires someone who is comfortable making outbound calls, communicates clearly and professionally, and is highly organized when managing multiple appointments and follow-ups.

Key Responsibilities
Make outbound calls to schedule and coordinate appointments.
Communicate professionally with offices, clients, and other contacts.
Coordinate availability and identify suitable appointment dates and times.
Schedule, confirm, reschedule, and cancel appointments as needed.
Send appointment confirmations and follow-up communications by phone, email , or text.
Maintain accurate appointment information, contact details, and notes in the CRM.
Monitor upcoming appointments and complete required confirmation follow-ups.
Keep calendars organized and immediately communicate scheduling changes.
Follow company scheduling procedures and documentation requirements.
Attend tea ---------- etings, training sessions, and coaching as required.
Requirements
At least 1 year of experience in appointment scheduling, appointment setting, customer service, call center work, virtual assistance, or a similar role.
Excellent spoken and written English.
Clear, professional phone presence with strong communication skills.
Comfortable making outbound calls throughout the day.
Strong attention to detail and organizational skills.
Ability to manage multiple appointments, follow-ups, and schedules accurately.
Reliable and able to work independently with minimal supervision.
Reliable high-speed internet connection and a quiet home workspace.
Comfortable using CRM, calendar, and communication platforms.
Ability to work Monday–Friday, 9:00 AM–5:00 PM CST.
Preferred Qualifications
Previous experience scheduling appointments for U.S.-based businesses.
Experience working with healthcare, dental, medical, or other professional offices is a plus.
Experience using tools such as Airtable, GoHighLevel, HubSpot, Zoho, Google Calendar, Zoom, Dialpad, Zoom Phone, or similar platforms.
Experience handling appointment confirmations and follow-up calls.
Ideal Candidate

We're looking for someone who is:

Friendly, confident, and professional on the phone.
Highly organized and detail-oriented.
Dependable and consistent with follow-ups.
Patient and comfortable communicating with different personalities.
Able to handle schedule changes and last-minute adjustments professionally.
Comfortable working independently in a remote environment.
Proactive about communicating issues or scheduling conflicts.
Compensation & Benefits
$4.00–$6.00 per hour, depending on experience and qualifications.
Full-time remote position.
Monday–Friday schedule.
Ongoing training and support.
Opportunity for growth based on performance.
Application Requirements

To be considered, please submit:

An updated resume.
A 1-minute self-introduction video in English covering:
Your name and current location.
A brief overview of your previous work experience.
Your experience with appointment scheduling, phone calls, customer service, or administrative work.
The scheduling/CRM tools you have previously used.
Why you believe you would be a good fit for this position.

Please note: Your video will be used to evaluate your spoken English, communication skills, professionalism, and overall phone presence.

Applications without both a resume and introduction video may not be considered.