Case Manager Role - Jawology

Thanks for your interest in the Case Manager role at Jawology!

This role involves managing customer cases for our clear aligner brand — things like tracking patient progress in a spreadsheet, replying to customers in our helpdesk (Gorgias), organizing patient folders in Google Drive, and helping move cases forward smoothly.

I’ve prepared a detailed Role Overview document and a few short Loom videos that explain how everything works. If you’d like to take a look and see if the role feels like a good fit for you, please reach out.

Best,
Harley
Founder – Jawology