Personal Assistant Operations and admin manager

We're Property 2 Perfection Painting & Decorating, an established painting and decorating company in NSW, Australia (running since 2009). We're scaling from a founder-run business into a structured company, and we need an experienced VA who can genuinely own the admin and operations side — not someone learning on the job.
This role is NOT entry-level. We're specifically looking for someone with 3+ years of VA/operations experience who can work with minimal supervision.
What you'll own:
Working along side and leading a marketing VA
Phone and email management for the business
Job management and scheduling via ServiceM8
Bookkeeping support via Xero
Voice-to-quote processing (we use Otter.ai for transcription)
Compliance audits and record-keeping
Trade account and supplier admin
Diary and calendar management
Supporting our expansion into new systems and processes as we grow
You must have:
Proven experience running admin/ops for a small-to-mid business, ideally trades, construction, or field-service industries
Fluent written and spoken English
Experience with ServiceM8, Xero, or comparable platforms (job management + accounting software)
Ability to work Australian business hours (AEST) with real overlap
A track record of working independently — give us examples of times you ran something with minimal oversight
This is a genuine long-term position with a company that's actively growing — we want someone who wants to build a career with us, not job-hop.
To apply: Send your CV, 2 references, and contact details of last 2 employers and a short note on the most complex operational task you've owned independently. Applications without this will not be considered.
The right applicant with be passionate about their role and everything they do and appy dedication and commitment.
In return we offer reasonable results based bonus structure.
The better you perform the higher your bonus.