Supplement Company VA

***International VA experience is required (working for U.S. or international client as their VA). Please DO NOT apply if you don't have this experience.

***Experience working with supplements space or similar client before isn't required, but a plus so make sure to mention it (if you genuinely have it).

***Experience working with an e-comm client before isn't required, but a plus so make sure to mention it.

***Instructions on how to apply is shown at bottom.

The role:
E-commerce / dietary supplement manufacturing business in the U.S. is looking for a VA to help with:

1. Customer service — mostly email , through Shopify + Gorgias (helpdesk that integrates with Shopify). Tracking orders, missed shipments, scheduling reshipments, discount code issues, etc.
2. QuickBooks — invoicing customers, entering purchase orders, general bookkeeping (doesn't need to be an expert, just trainable)
3. Freight/shipping coordination — scheduling shipments from raw material vendors, managing freight logistics for supplement manufacturing
4. Social media comment responses — replying to comments on YouTube/social channels
5. Other general admin tasks as needed

Details:
-Work from home
-$5/hour
-Mon-Fri 40 hours
-7am-3pm Pacific (10pm-6am Philippines time)

HOW TO APPLY:
1. Please send an email with your resume attached and a brief overview of your relevant experience in the body of the email to ---------- with the subject line “Mike's VA”.

2. If you have supplement company VA experience, please write “supplement co exp” at top of email (if you don’t, don’t write it).

-If you have e-comm experience, please write “e-comm exp” at top of email (if you don’t, don’t write it).

-If you have bookkeeping or accounting experience, please write “bookkeeping exp” at top of email (if you don’t, don’t write it).

3. At the bottom of the email , write the USD hourly rate (or salary, but specify hourly, monthly, etc and currency) of your last two roles listed on resume. For example:
-Most recent role: $6/hour (USD-full time)
-2nd most recent role: $5/hour (USD-part time)

**Please note, you earning less or more at previous roles DOES NOT negatively or positively affect your chances of getting this role whatsoever. This is simply information needed for us internally as we try to understand your career path. PLEASE BE HONEST, as this may be officially verified later on in the hiring process.

*Please be very specific in the email , explaining your relevant experience. If you don't follow the above 3-step instructions in how to apply, your application will not be reviewed.

DO NOT APPLY IF:
-If you’re not comfortable with a screen tracker that takes screenshots of your work shift (Time Doctor or similar)
-If you have a conflicting job that interferes with this schedule. Under no circumstances will you be able to work a 2nd job while on-shift for this role, so if you know you're trying to hustle 2-3 roles at once with overlapping schedules, do us a favor and don't apply please (we'll find out eventually and then we all waste time).