Immigration Case Manager

IMMIGRATION CASE MANAGER — REMOTE

The Danquah Law Group, a U.S. immigration law firm, seeks a highly organized and proactive Case Manager based in the Philippines.

Schedule: Full-time, 9:00 a.m.–6:00 p.m. Eastern
Starting pay: $6 USD/hour
Benefits: Paid training, paid holidays after probation, five paid personal days after six months, performance bonuses, and a 90-day compensation review.

Responsibilities

• Manage assigned matters in Docketwise.
• Ensure every case has a current status, next action, owner, and deadline.
• Monitor tasks, government notices, appointments, interviews, RFEs, NOIDs, and court deadlines.
• Request documents, signatures, and missing information.
• Communicate procedural updates using approved language.
• Record every client contact the same day.
• Organize and review files for administrative completeness.
• Prepare weekly case-status and aging reports.
• Escalate urgent notices, deadlines, and legal questions immediately.
• Coordinate with attorneys, paralegals, intake, and Client Accounts.

This position does not provide legal advice or independently determine immigration eligibility or strategy.

Requirements

• At least two years of case-management, legal-support, compliance, healthcare, or other deadline-driven experience.
• Excellent spoken and written English.
• Strong organization, accuracy, initiative, and follow-through.
• Reliable computer, high-speed internet, quiet workspace, and backup internet.
• Ability to work Eastern Time hours.
• U.S. immigration, law-firm, Docketwise, Clio, or similar software experience is strongly preferred.

How to Apply

Begin your application with SANKOFA and submit:

1. Résumé.
2. A 60-second audio or video introduction.
3. Internet speed-test results.
4. Description of your legal or case-management experience.
5. Answer this question:

“You discover that a client uploaded a government notice with a deadline, but no task was created. What would you do?”

Selected candidates will complete a short paid assessment using a fictional matter. This is a long-term position subject to identity, reference, confidentiality, and security checks.