Appointment Setter / CRM Manager — Outbound Calling (UK Hours)

Appointment Setter / CRM Manager — Outbound Calling (UK Hours) | GrowFactor + Vital Glow

We run two growing UK businesses — GrowFactor (specialist accounting for entrepreneurs) and Vital Glow — and we're hiring one reliable, phone-confident Appointment Setter to keep both pipelines full and our CRM clean.

This is a phone-heavy role. If you are not comfortable making outbound calls and speaking with UK-based prospects every day, this is not the role for you. Your core job is simple to describe and hard to do well: call leads, revive old ones, book qualified appointments, and keep GoHighLevel accurate.

What you'll own:

Calling & setting: Call new and aged leads daily, qualify them against our criteria, and book qualified appointments directly into our calendar.
Lead reactivation: Systematically work through cold leads, no-shows, and stalled conversations by phone and SMS — no lead left without a next step.
CRM management: Keep GoHighLevel pipelines, tags, stages, and notes updated immediately after every touch. Maintain a clean, actionable pipeline across both brands.
Follow-up & show-rate: Confirm booked appointments and follow up to reduce no-shows.
Ad hoc support: Related tasks across both businesses — light reporting, follow-up sequences, and helping our systems stay consistent.

You must have:

Proven experience as an Appointment Setter, Sales VA, or Cold Caller (min. 1 year).
Strong spoken English and a confident, professional phone presence — comfortable handling objections.
Hands-on GoHighLevel experience (or a close equivalent: HubSpot, Keap, ActiveCampaign).
Reliable computer, fast internet, and a noise-cancelling headset (home-based role).
Willingness to work UK business hours.

Nice to have: Meta Ads familiarity, automation tools (Zapier, n8n), experience in coaching/marketing/wellness businesses.

Location: Philippines only. Home-based.

Compensation: ?45,000–?55,000/month base (depending on experience) + commission per qualified appointment that shows. Guaranteed on-time monthly payment. Paid leave. Long-term role with room to grow into a lead manager position for strong performers.

To apply — read carefully (applications that skip these steps won't be reviewed):

Start your application with the phrase "Two brands, one pipeline" so we know you read this.
In 2–3 sentences, describe your experience with outbound calling and lead reactivation specifically.
Tell us which CRM(s) you've used and what you did inside them.
Record a 60-second voice note introducing yourself and pretending you're calling a lead who enquired about our services two weeks ago but never booked. Treat it like a real call opener.