Operations & Compliance Administrator (Food Industry) | Remote

Please follow the application instructions below

We are seeking a highly organized, proactive, and detail-oriented Admin Virtual Assistant to join our growing team. This role is essential to the smooth operation of the business, providing support across administrative tasks, CRM management, client communications, invoicing, reporting, scheduling, and general business operations. The ideal candidate is resourceful, customer-focused, and capable of managing multiple priorities while maintaining accuracy and professionalism.

We are looking for a reliable and detail-oriented General Admin Virtual Assistant to support our construction operations remotely (UK/Ireland). The role involves handling a mix of administrative tasks including data entry, order tracking, document management, client coordination, and basic HR support. The ideal candidate is organized, proactive, and comfortable working in a fast-paced construction environment where accuracy and timely communication are essential.

Key Responsibilities
Administrative & Operational Support

Manage day-to-day administrative tasks and support smooth office operations
Handle data entry, record keeping, and document organization with accuracy and consistency
Maintain client, project, and internal files (digital and physical systems)
Coordinate schedules, bookings, appointments, and team calendars
Track tasks, deadlines, and project updates to ensure timely completion and no missed actions
Support general workflow coordination across teams and departments

Client & Internal Communication

Serve as a point of contact for clients, partners, and internal teams
Respond to inquiries via email , chat, and phone in a professional and timely manner
Support follow-ups, confirmations, and coordination of project-related communications
Assist in resolving basic client or operational concerns efficiently
Ensure clear and accurate communication between all stakeholders

HR & Recruitment Support

Assist with candidate sourcing, screening, and interview coordination
Support onboarding and offboarding processes, ensuring proper documentation is completed
Maintain employee records, attendance, leave tracking, and certifications
Monitor training records and assist with compliance documentation
Support basic HR reporting and administrative requirements

Data Management & Compliance

Maintain and update CRM systems, spreadsheets, and internal databases
Ensure accuracy and completeness of all records and documentation
Assist in compliance tracking, including licenses, certifications, and required documentation
Conduct routine checks to ensure data integrity across systems
Organize and archive documents according to company standards

Required Skills & Experience
Essential Qualifications

Proven administrative or office management experience
Strong customer service background — ideally including call center experience
Experience managing bookings, schedules, calendars, and confirmations
Confident phone communication skills with fluency in English
Ability to handle issues, complaints, and complex situations with professionalism

Technical & Organizational Skills

Proficient with CRM systems, data entry, auditing, and document uploads
Strong organizational skills with the ability to manage multiple tasks simultaneously
Ability to track certifications, licenses, deadlines, and compliance-related documentation
Excellent attention to detail and high accuracy in administrative work
Strong problem-solving skills and good judgment

Professional Attributes

Quick response time and ability to stay fully present during working hours
Ability to think independently — not just follow steps, but understand the business
Calm under pressure, especially when handling client concerns or scheduling issues
Strong sense of accountability and ownership over tasks
Ability to represent the brand with professionalism, confidence, and warmth

Workstation Requirements (Must-Have)

Fast and reliable computer
High-speed, stable internet connection
Dedicated workspace free from noise and distractions
Ability to take calls clearly and professionally during working hours

Application Reminders

To help optimize your application and improve its visibility during our screening process, please make sure to follow the instructions below. A complete and well-structured application may increase your chances of being considered for the role.

Submit your updated CV and portfolio (if applicable). Please ensure both documents are current and highlight your most relevant skills and work experience.

Include any international or remote work experience in your employment history, if applicable. If you do not have foreign or remote work experience, that's completely fine—we still encourage you to apply.

List all software, tools, and platforms you are proficient in. Be sure to include all relevant applications and technologies you have experience using so we can better assess your qualifications against the role requirements.

Application Instructions
Please complete the attached application form and submit it along with your CV: ----------

Thank you, and we look forward to reviewing your application!