Executive Operations Manager (US Startup Company)

Most people are looking for a job. I'm looking for someone to eventually run the operational side of my company.

If you love building systems, solving problems, organizing chaos, and making businesses run better, keep reading.

About PestLaunch:

PestLaunch helps pest control companies become better operators.

We install the systems businesses need to grow:

• Financial dashboards
• Reporting & accountability
• Hiring systems
• Operational processes
• AI & automation
• Standard Operating Procedures

We're a small, fast-growing US consulting company with a big vision. We help business owners build better businesses.

This Is NOT A Typical Executive Assistant Role

Yes, you'll help manage my inbox and calendar. But that's only the beginning.

Over time, your role will grow into owning operations, improving systems, increasing accountability, and helping run the company.

My goal isn't to hire an assistant. My goal is to develop an operational leader.

Your Mission:

Protect my time by making the company run better. Your job is to make sure I only do the things only I can do.

Everything else, you help:

• Systemize
• Organize
• Improve
• Coordinate
• Solve
• Follow through

Every week you should be asking: "How can I make PestLaunch operate better than it did last week?"

What You'll Own:

Executive Support

• Inbox & calendar management
• Scheduling
• Meeting preparation
• Action items & follow-up
• Protecting deep work time

Operations

• SOP creation
• Process improvement
• Company documentation
• Internal project management
• Team accountability
• Cross-department coordination
• Weekly reporting

Client Operations

• Client onboarding
• Contracts
• Billing
• Payment follow-up
• CRM updates
• Internal coordination

Continuous Improvement
Every week you'll be expected to:

• Improve at least one system
• Solve recurring problems permanently
• Remove bottlenecks
• Find opportunities to automate work
• Make the business easier to operate

What Success Looks Like

Within 6 months:

• I rarely need to follow up.
• Projects move forward without me chasing people.
• Systems improve every week.
• The business feels more organized.
• Tea ---------- mbers stay accountable.
• Problems get solved before they reach me.

Within 12 months:

• You're confidently leading much of the company's day-to-day operations.
• I'm spending significantly more time on growth and strategy.
• You've become one of the most trusted leaders in the business.

Who You Are
You're someone who naturally:

• Notices problems before other people do.
• Thinks two or three steps ahead.
• Brings recommendations, not just problems.
• Loves organizing messy situations.
• Enjoys building systems.
• Takes ownership.
• Doesn't need constant reminders.

You don't wait to be told what to do. You look for ways to make things better.

Required Experience

Please only apply if ALL of these are true:

• 3+ years supporting a CEO, founder, or executive
• Experience managing projects across remote teams
• Experience creating SOPs and improving processes
• Excellent written and spoken English
• Comfortable working US business hours (9:00am–5:30pm Mountain Time)
• Stable internet
• Quiet workspace
• Professional webcam & microphone
• Looking for one long-term, full-time client

Bonus Experience
Not required:

• Google Workspace
• ---------- / ClickUp / Asana
• QuickBooks
• GoHighLevel
• Consulting businesses
• Online education businesses
• AI & automation tools

Career Growth

This role is designed to grow. As PestLaunch grows, you'll receive increasing responsibility, leadership opportunities, and compensation.

The right person could eventually grow into a Chief of Staff / Head of Operations role.

Before You Apply

Please only apply if all of the following are true:
1. You're available to consistently work 9:00am–5:30pm Mountain Time (US).
2. You're looking for a long-term opportunity (2+ years preferred).
3. You don't have any known commitments that would prevent you from consistently working these hours.
4. You're comfortable being on video calls throughout the workday.
5. You're excited about growing into a leadership role over time.

How To Apply

Subject line: Executive Operations Manager – YOUR NAME – APPLY

Please include:
1. Tell me about your experience supporting a founder or CEO.
2. Describe a recurring problem you permanently solved.
Include:

• The problem
• What system you built
• The result

3. What's the best SOP, process, or operational improvement you've ever created?
4. Tell me about a time you anticipated a problem before your CEO noticed it.
5. Record a 2–3 minute Loom.

In the Loom, please:

• Introduce yourself.
• Walk me through a system or workflow you're proud of building.

Also attach your resume (PDF)

Applications that don't follow these instructions won't be considered. Attention to detail matters in this role.

Compensation: $1,400–$2,000 USD/month (depending on experience)