Dispatch Coordinator (HVAC)

We're looking for a detail-oriented Dispatch Coordinator to support our daily HVAC operations. You'll schedule technicians, coordinate service calls, communicate with customers, and keep dispatch operations running efficiently. The ideal candidate has experience supporting a U.S.-based HVAC or home service company and thrives in a fast-paced remote environment.

Responsibilities

• Schedule and dispatch HVAC service and installation technicians.
• Manage technician schedules and adjust appointments as needed.
• Communicate with customers about appointments and service updates.
• Maintain accurate work orders and customer records.
• Coordinate with technicians to ensure efficient daily operations.
• Handle urgent service requests, scheduling conflicts, and basic administrative tasks, including closing work orders and invoicing.

Qualifications

• 2+ years of dispatching or administrative experience in the HVAC or home service industry.
• Experience supporting a U.S.-based service company preferred.
• Strong organizational, communication, and multitasking skills.
• Experience with ServiceTitan, Service Fusion, Housecall Pro, Jobber, or similar dispatch software.
• Proficient with Microsoft Office or Google Workspace.
• Reliable internet, a dedicated home office, and availability during U.S. business hours.

Apply here

---------- eezy.hr/p/4623ecb8216f-dispatch-manager?state=published