Need ASAP – Experienced Garage Door Dispatcher / Secretary

For Fast Apply
Send WhatsApp: +1 (646) ---------- We are looking for a highly experienced Garage Door Dispatcher / Secretary with proven experience working for a U.S.-based Garage Door company.

Requirements:

• Previous experience in a U.S. Garage Door company (Required)
• Excellent English (spoken and written)
• Confident answering inbound and outbound calls
• Experience scheduling technicians
• Strong customer service skills
• Experience with CRM systems (Workiz, ServiceTitan, Housecall Pro, or similar)
• Fast and stable internet connection
• Backup internet connection
• Reliable electricity
• Quiet work environment
• Full-time availability

Responsibilities:

• Answer incoming customer calls
• Make outbound calls when needed
• Schedule and dispatch technicians
• Confirm appointments
• Follow up with customers
• Update job statuses in the CRM
• Coordinate with technicians through WhatsApp
• Handle daily administrative tasks