Remote Dental Sales & Outreach Specialist (Cold Caller)

Salary: $800 per month
Schedule: Full-time, long-term; Monday–Friday, 8:00 AM–5:00 PM U.S. Eastern Time, with a one-hour lunch break
Location: Remote

We are a U.S.-based dental laboratory looking for an ambitious and results-driven Sales and Outreach Specialist. Your primary responsibility will be to connect with dentists and dental offices, identify their needs, build professional relationships, and convert qualified prospects into clients.

We are looking for someone who is confident on the phone, organized with follow-ups, and motivated by measurable results. This is not a position for someone who simply makes calls and reads from a script. You must listen carefully, understand each prospect’s pain points, communicate our value clearly, and consistently move opportunities forward.

Training on our dental laboratory services will be provided. However, you must bring discipline, strong communication skills, and a genuine willingness to learn.

Responsibilities

Make outbound cold calls to dentists and dental offices.
Identify each prospect’s needs, challenges, and pain points.
Clearly introduce and explain our dental laboratory services.
Follow up with dentists after meetings, events, presentations, and marketing campaigns.
Contact dentists who respond to advertisements, social media posts, email s, or other inquiries.
Convert interested prospects into qualified leads, appointments, and new clients.
Build and maintain professional relationships with prospective and existing doctor clients.
Collect feedback from current clients to help improve our services.
Identify appropriate opportunities to introduce additional services to existing clients.
Create and send personalized follow-up email s.
Maintain accurate and organized records of calls, conversations, follow-ups, and outcomes.
Update lead information and activity consistently in the company’s tracking system or CRM.
Coordinate with the internal team when a prospect requires technical or service-related information.
Meet established call, follow-up, appointment, and conversion goals.
Communicate clearly, meet deadlines, and take ownership of assigned leads.
Required Skills

Strong spoken and written English.
Confident, professional, and engaging phone presence.
Experience in cold calling, appointment setting, lead generation, sales, or customer outreach.
Ability to ask effective questions and identify a prospect’s needs.
Strong listening, persuasion, and objection-handling skills.
Comfortable speaking with dentists, office managers, and other dental professionals.
Consistent and organized with follow-ups.
Able to work independently with limited supervision.
Able to accept coaching and improve based on feedback.
Comfortable using email , spreadsheets, online communication tools, and CRM systems.
Reliable computer, headset, internet connection, and quiet working environment.
Available to work Monday through Friday during U.S. Eastern Time business hours.
Major Advantages

Previous experience selling to dentists or dental practices.
Experience working with a dental laboratory, dental office, or healthcare company.
Familiarity with dental products, restorations, implants, or All-on-X cases.
Experience with CRM platforms and lead-management systems.
Experience following up with leads generated through advertisements, events, or social media.
Proven history of meeting call, appointment, or sales-conversion targets.
Experience creating personalized email campaigns.
What Success Looks Like

The right candidate will:

Make calls consistently without needing constant reminders.
Build genuine conversations instead of only reading a script.
Understand why a prospect is interested or hesitant.
Keep every lead organized and follow up at the appropriate time.
Turn conversations into qualified appointments and new accounts.
Communicate important information clearly to the internal team.
Track results and continuously improve their approach.
Take responsibility for both activity and outcomes.
Application Requirements

To apply, you must submit all three items through Indeed Message:

1. Resume

Submit an updated resume highlighting your experience in:

Cold calling
Sales
Appointment setting
Lead generation
Customer service
Dental or healthcare outreach
Include any measurable results, such as the number of calls made, appointments scheduled, leads converted, or sales goals achieved.

2. DISC Personality Profile

Complete the following assessment:

----------

Send your complete results using this format:

Dominance: 20%
Influence: 22%
Steadiness: 12%
Compliance: 46%

Also include the written personality summary provided with your results.

3. Video Introduction

Record a two- to four-minute video answering the questions below. Your face and voice must be clear throughout the recording.

Background

“Briefly introduce yourself and describe your current or most recent role.”

Cold-Calling Experience

“Tell us about your experience making cold calls or contacting new prospects. What types of clients did you contact?”

Opening a Call

“Imagine you are calling a dental office that has never heard of our laboratory. How would you introduce yourself and start the conversation?”

Identifying Needs

“What questions would you ask to understand a potential client’s problems or needs?”

Handling Objections

“Tell us about a time a prospect initially said no or was not interested. How did you respond?”

Follow-Up

“How do you organize leads and make sure no follow-up opportunity is forgotten?”

Performance

“What sales, appointment-setting, or call targets have you been responsible for, and what results did you achieve?”

Remote Work

“What does a productive workday at home look like for you?”

Role-Play

“Pretend you are calling a dental office. Give us a short example of how you would introduce our dental laboratory and ask to speak with the person responsible for selecting laboratory services.”

Important Application Notice

Applications submitted without all three required items will not be considered.

Applications will only be accepted through Indeed Message. Do not apply or contact us through our website or social media accounts. Any applicant who sends application messages directly through those platforms will be disqualified.

Benefits:

Paid training
Work Location: Remote