Livestream Operations Lead / Manager

???? Onsite – Juan Luna St, Tondo, Manila, Metro Manila

Job Key Responsibilities

• Lead end-to-end livestream business planning and operations for assigned product categories, taking full ownership of P&L and sales performance.
• Drive livestream strategy and daily execution; coach operations staff and hosts to consistently achieve revenue targets.
• Align cross-functional resources to enhance team productivity and capabilities; establish SOPs, implement performance management, and deliver structured training programs.
• Manage external partnerships with TikTok, KOLs/influencers, and service agencies; secure platform resources, design promotional campaigns, and execute official platform initiatives.
• Utilize platform marketing tools to optimize store and product visibility; develop data-driven strategies to increase traffic, CTR, dwell time, and conversion rates.

Job Requirements

• Willing to work onsite
• Bachelor’s degree or higher; minimum 5 years of livestreaming and e-commerce operations experience, including 3+ years in a leadership role.
• Strong knowledge of livestream commerce models for consumer products; proven track record managing branded flagship stores.
• Expert understanding of TikTok short-video and livestream promotion mechanics; experience building and scaling livestream teams with significant GMV impact.
• Strong commercial mindset, analytical skills, and high self-drive.