NDIS Virtual Assistant (NDIS Experience Required)

We're looking for experienced NDIS Virtual Assistants to support a variety of Australian NDIS providers. If you have hands-on experience with NDIS administration, rostering, client services, compliance, invoicing, or care coordination, we'd love to hear from you!

What You'll Do
Provide administrative support to NDIS participants and support coordinators.
Manage participant records and maintain accurate documentation.
Coordinate staff rosters, shifts, and appointments.
Process NDIS invoices and claims.
Assist with service agreements, referrals, and participant onboarding.
Respond to client enquiries via phone and email .
Coordinate with participants, support workers, clinicians, and external stakeholders.
Monitor compliance documentation and staff requirements.
Maintain CRM and NDIS software records.
Provide general administrative and operational support.

What We're Looking For
Minimum 1 year of experience supporting an Australian NDIS provider.
Strong understanding of NDIS processes and terminology.

Experience in one or more of the following:
NDIS Administration
Rostering & Scheduling
Client Services
Compliance
Recruitment & Onboarding
Plan Management
Invoicing & Billing
Service Coordination
Excellent written and verbal English communication skills.
Strong organizational and multitasking abilities.
High attention to detail and ability to work independently.

Experience with the Following Software is Highly Regarded
Brevity
ShiftCare
Astalty
Splose
Careview
Cliniko
Xero
PRODA
PACE
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