Virtual Medical Practice Coordinator

Virtual Medical Practice Coordinator (Psychiatry)
About Thrive Psychiatry LLC

Thrive Psychiatry LLC is a rapidly growing outpatient psychiatric practice providing compassionate, evidence-based mental health care. We are seeking a highly organized, detail-oriented Virtual Medical Practice Coordinator to become a long-ter ---------- mber of our team.

This position is ideal for someone who enjoys helping patients, is extremely organized, and has experience working in a medical office.

Responsibilities

The Practice Coordinator will assist with the day-to-day administrative operations of the practice, including:

Scheduling new and existing patients
Rescheduling appointments
Sending appointment reminders
Managing the provider's calendar
Monitoring voi cemail and responding to administrative inquiries
Answering patient administrative questions
Managing email communication
Insurance verification when needed
Uploading and organizing patient documents
Coordinating lab orders and referrals
Managing Zocdoc scheduling
Assisting with Headway administrative tasks
Maintaining accurate patient records
Tracking no-shows and cancellations
Assisting with credentialing and administrative projects
Performing additional administrative duties as assigned
This position DOES NOT involve
Providing medical advice
Discussing medications with patients
Making clinical decisions
Diagnosing patients
Changing treatment plans
Qualifications

Required:

Excellent English communication
Strong organizational skills
Exceptional attention to detail
Reliable internet connection
Professional demeanor
Comfortable learning new software
Able to work independently

Preferred:

Experience working in a psychiatry, therapy, or medical practice
Experience with scheduling software
Familiarity with HIPAA
Experience with Headway
Experience with Zocdoc
Experience with electronic medical records (EMRs)
Hours

Initially:

15–20 hours per week

Potential to become full-time based on performance and practice growth.

Compensation

Competitive based on experience.

Ideal Candidate

We are looking for someone who:

Takes ownership
Communicates proactively
Enjoys solving problems
Notices details without being reminded
Treats patients with kindness and professionalism
Wants a long-term position with a growing medical practice
To Apply

Please answer the following questions:

Tell me about your experience working in healthcare.
Have you ever worked in psychiatry or mental health?
What scheduling software have you used?
Have you worked with U.S. patients?
Describe a difficult scheduling problem you solved.
Why would you be a great fit for this position?
What hours (Eastern Time) are you available?
What is your internet speed?
When could you start?
Please include the word "Growth" in the first sentence of your application so I know you carefully read the job posting.