Quality Control (QC) / HOA Specialist

Job Title: Quality Control (QC) / HOA Specialist
Department: Project Management Operations
Reports To: QC & Operations Manager / Director of Project Management

( Reminder they must have 1-2 years of solar experience)

Position Summary
SpartanX Solar is seeking a detail-oriented Quality Control (QC) / HOA Specialist to ensure every residential solar project is installation-ready by performing comprehensive quality reviews and managing Homeowner Association (HOA) approvals.
This role serves as a critical checkpoint before projects move into ready to schedule solar installation by validating engineering documentation, financing information, utility approvals, and HOA requirements. The ideal candidate is highly organized, process-driven, and comfortable working across multiple software platforms while maintaining strict service level agreements (SLAs).
The QC / HOA Specialist plays a direct role in reducing project delays, preventing installation issues, and delivering an exceptional homeowner experience.

Primary Responsibilities
Quality Control (QC)
Perform comprehensive quality reviews for all assigned residential solar projects before installation.
Responsibilities include:
Complete QC reviews using Spartan's proprietary QC Tool
Verify financing information within Lightreach
Review engineering plans and stamped CAD drawings
Validate Aurora production designs and system information
Verify utility and interconnection status
Ensure all required project documentation is complete
Confirm project adders and installation requirements
Review tree removal and reroof requirements
Verify ESC installation information
Confirm HOA information is accurate
Review battery information and financing details
Ensure Aurora production matches engineering plans
Validate system size, annual production, and equipment
Identify and document administrative stipulations
Fail projects that do not meet QC standards
Document all findings accurately in company systems

HOA Administration
Manage the HOA approval process from submission through approval.
Responsibilities include:
Research HOA requirements
Identify HOA management companies
Gather architectural guidelines and submission requirements
Prepare HOA submission packages
Submit applications through HOA portals, email , or management companies
Upload all documentation into SubHub
Maintain accurate HOA notes and communication logs
Follow HOA follow-up cadence (Monday / Wednesday / Friday)
Obtain HOA estimated approval dates
Coordinate homeowner signatures when required
Request engineering redesigns when HOA modifications are needed
Resubmit revised packages
Upload final HOA approvals
Update HOA status within SubHub
Notify Project Managers once approval has been obtained

Project Coordination
Work closely with multiple departments including:
Project Management
Engineering
Sales
Permitting
Homeowners
HOA Management Companies
Financing Partners
Maintain timely communication to prevent project delays.

Systems Used
Candidates should be comfortable learning and working within:
SubHub
Lightreach
Aurora Solar
Spartan QC Tool
Google Workspace
HOA Portals

Email platforms
Reading/Understanding CAD’s

Required Skills
Exceptional attention to detail
Strong organizational skills
Excellent written communication
Comfortable reviewing technical documentation
Ability to multitask across multiple projects
Strong problem-solving ability
Self-motivated
Process-driven mindset
Ability to meet deadlines consistently
Professional customer service skills

Preferred Qualifications
Solar industry experience 1-2 years
Residential permitting or project management experience preferred
HOA processing experience preferred
Quality assurance or quality control experience preferred
Experience with Aurora or similar solar design software preferred
Familiarity with financing platforms such as Lightreach is a plus

Key Performance Indicators (KPIs)
Quality Control
QC accuracy rate of 98%+
Average QC completion within SLA
Zero missed critical project defects
Reduction in installation rework caused by QC errors
Accurate project documentation
HOA
HOA verification completed within 1 business day
HOA submission completed within 2 business days after engineering approval
100?herence to Monday/Wednesday/Friday follow-up cadence
HOA redesign requests sent within 1 business day
HOA resubmissions completed within 24 hours
Accurate documentation in SubHub
Timely communication with homeowners and Project Managers