HEALTHCARE STAFFING OPERATIONS VIRTUAL ASSISTANT

WE’RE HIRING: HEALTHCARE STAFFING OPERATIONS VIRTUAL ASSISTANT

Company: Main Forte Staffing
Location: Remote — Philippines
Work Schedule: Full-time, Monday through Friday
Required Hours: Must be available during designated U.S. Eastern Time business hours
Monthly Compensation: ?30,000–?45,000 PHP, based on qualifications, relevant experience, skills assessment, and interview performance

About Main Forte Staffing

Main Forte Staffing is a Florida-based healthcare staffing company that recruits, screens, onboards, and coordinates qualified professionals for healthcare and support-service facilities.

We are seeking a reliable, organized, detail-oriented, and professional Healthcare Staffing Operations Virtual Assistant to support our recruitment, compliance, client-service, and administrative operations.

This is a long-term remote opportunity for a qualified professional located in the Philippines who can work effectively with a U.S.-based team and communicate professionally with candidates and healthcare-facility representatives.

Primary Responsibilities

Recruitment Support

Review new applications from Indeed, the company website, Craigslist, referrals, and other approved sources.
Conduct initial applicant reviews using company criteria.
Contact qualified candidates by telephone, text message, and email .
Schedule and confirm telephone interviews.
Send interview reminders and rescheduling notices.
Follow up with applicants who have not responded.
Send selected candidates the official employment-application link.
Update candidate records after every contact or hiring activity.
Maintain accurate hiring statuses, next actions, notes, and follow-up dates.

Candidate Pipeline Management

Assist candidates through the approved hiring process:

1. Application review
2. Initial contact
3. Telephone interview
4. Employment application
5. Credential verification
6. Background-screening authorization
7. Reference verification
8. Orientation scheduling
9. Onboarding documentation
10. Assignment matching
11. First-shift confirmation

Credential and Compliance Tracking

Track the receipt, verification, and expiration of applicable documents, including:

HHA certificates
CNA, LPN, and RN licenses
CPR or BLS certifications
TB documentation
Government-issued identification
Driver’s licenses
Automobile insurance
Employment eligibility documents
Professional references
Background-screening status
OIG or exclusion-screening status
Onboarding forms and acknowledgments

The Virtual Assistant will track and organize documentation but will not independently make legal, clinical, licensure, or final hiring determinations unless expressly authorized.

Facility and Client Support

Maintain facility contact records.
Update information for administrators, Directors of Nursing, HR representatives, and staffing coordinators.
Record facility staffing requests and open positions.
Schedule client follow-ups.
Maintain the facility CRM and sales pipeline.
Escalate urgent staffing requests and client concerns to management.
Assist with placement and assignment documentation.

Administrative Support

Manage recruitment and operations email communications.
Maintain calendars and interview schedules.
Update the Main Forte Staffing Enterprise Operations workbook or other approved CRM.
Prepare Excel reports, Word documents, and PDF files.
Organize digital candidate and client records.
Assist management with daily, weekly, and monthly operational reports.
Complete other reasonable administrative duties related to the position.

Minimum Qualifications

Applicants must have:

Strong written and spoken English
Professional telephone and email communication skills
Excellent organizational and time-management abilities
Strong attention to detail and data accuracy
Ability to follow written procedures and instructions
Ability to manage confidential information responsibly
Ability to work independently and meet deadlines
Reliable attendance and punctuality
A professional and distraction-free workspace
A reliable laptop or desktop computer
Stable high-speed internet service
A functioning headset and webcam
Availability during the required U.S. Eastern Time schedule

Preferred Qualifications

Preference may be given to applicants with experience in one or more of the following areas:

Healthcare staffing
Healthcare recruitment
Human-resources administration
Candidate sourcing and interviewing
Credential or compliance tracking
U.S.-based staffing operations
Customer service
Virtual-assistant services
Administrative support
CRM or applicant-tracking systems

Experience with the following tools is preferred:

Microsoft Excel
Microsoft Word
Google Workspace
Outlook or Gmail
Google Calendar or Microsoft Outlook Calendar
WhatsApp Business
Indeed Employer
CRM or applicant-tracking software
PDF editing and document-management tools

Compensation

The anticipated compensation range is:

?30,000–?45,000 PHP per month

The final compensation offer will depend on:

Relevant professional experience
Healthcare staffing or recruiting experience
English communication skills
Technical proficiency
Skills-assessment results
Interview performance
Expected responsibilities and approved schedule

Any incentive or bonus program is discretionary, subject to written eligibility requirements, and may be modified or discontinued based on business needs.

Compensation, payment frequency, working hours, time-off provisions, taxes, benefits, and the legal nature of the engagement will be stated in the final written agreement.

Performance Expectations

Performance may be evaluated using job-related standards such as:

Timely response to new applicants
Accuracy of CRM and spreadsheet records
Interview-scheduling accuracy
Candidate follow-up completion
Credential and document-tracking accuracy
Completion of assigned tasks
Quality of written and verbal communication
Protection of confidential information
Reliability, attendance, and punctuality
Appropriate escalation of urgent concerns

Confidentiality and Data Security

This position may involve access to confidential candidate, worker, client, facility, compensation, and business information.

The selected candidate may be required to sign and comply with applicable agreements and policies concerning:

Confidentiality and nondisclosure
Data privacy and information security
Acceptable technology use
Intellectual-property ownership
Password and account security
Secure handling of candidate and client information
Return or deletion of company records upon separation

Company data may not be copied, downloaded, disclosed, retained, or used for any unauthorized purpose.

Engagement Classification

The selected applicant will receive a written agreement identifying whether the working relationship is structured as employment through an authorized arrangement or as an independent-contractor engagement.

No applicant should assume employee benefits, paid leave, bonus eligibility, tax treatment, permanency, or guaranteed working hours unless those terms are expressly included in the final written agreement.

Hiring Process

Qualified candidates may be invited to complete the following steps:

1. Application and résumé review
2. Initial screening
3. Video or telephone interview
4. Written or practical skills assessment
5. Final management interview
6. Professional reference verification
7. Conditional offer
8. Identity or background verification, when applicable
9. Signing of the appropriate agreement and company policies
10. Paid or unpaid assessment/training only as clearly disclosed and legally permitted
11. Formal onboarding

Main Forte Staffing may modify, pause, or discontinue the hiring process based on business needs. Participation in the selection process does not guarantee an offer or engagement.

How to Apply

Submit the following:

Updated résumé in PDF format
Short cover letter
Screenshot of a recent internet-speed test
Computer specifications
Two professional references
A brief written response explaining your experience with recruitment, CRM management, healthcare staffing, or administrative support

Use the subject line:

Healthcare Staffing Operations Virtual Assistant – [Full Name]

Applications that are incomplete or do not follow the submission instructions may not receive priority consideration.

Equal Opportunity Statement

Main Forte Staffing evaluates applicants based on job-related qualifications, experience, skills, availability, professional conduct, and legitimate business requirements.

The company does not make selection decisions based on legally protected characteristics and is committed to maintaining a professional and respectful recruitment process.

Applicant Privacy Notice

Information submitted during the application process will be used for legitimate recruitment, evaluation, verification, onboarding, recordkeeping, and related business purposes.

Applicants should not submit original identity documents, banking credentials, passwords, or unnecessary sensitive personal information during the initial application stage.

Main Forte Staffing
The Right People. Right When You Need Them.