Part-Time Roofing Operations Assistant | RoofR Experience Preferred

We are a roofing and restoration company in the Dallas-Fort Worth, Texas area looking for a highly organized, dependable part-time Roofing Operations Assistant.

This position will begin at approximately 10 hours per week, with the opportunity for significantly more hours during busy roofing and hail seasons. The right person may eventually grow into a larger or full-time role.

The primary responsibility is helping the owner complete roofing estimates, paperwork, follow-up, organization, and marketing tasks so he can spend more time meeting customers and generating business.

INITIAL RESPONSIBILITIES

• Prepare draft roof repair and replacement estimates for owner approval
• Review measurements, inspection notes, roofing photos, and CompanyCam projects
• Modify estimate templates based on the actual roofing components shown in the photos
• Order roofing measurement reports
• Prepare contracts, completion certificates, warranties, and routine roofing documents
• Edit and organize PDF documents using Adobe Acrobat
• Send approved documents through DocuSign and track signatures
• Follow up on estimates and leads using approved messages
• Maintain organized task lists and identify work that still needs attention
• Monitor local Facebook groups, roofing recommendation posts, tags, and business opportunities
• Help prepare and schedule content for our roofing company, roofing AI business, and lightning-protection service
• Complete occasional special projects assigned by the owner

FUTURE RESPONSIBILITIES MAY INCLUDE

• Sending routine estimates without owner approval after demonstrating accuracy
• Preparing CompanyCam photo reports
• Assisting with purchase orders and supplier paperwork
• Organizing insurance and supplement documents
• Expanding lead follow-up and roofing operations support
• Working additional hours during hailstorms and busy seasons

IDEAL CANDIDATE

The most important qualities are organization, communication, dependability, attention to detail, and the ability to manage multiple types of work without allowing tasks to be forgotten.

Roofing or construction experience is strongly preferred. Experience with Roofr CRM and CompanyCam would be a major advantage.

Preferred software experience:

• Roofr or another roofing CRM
• CompanyCam
• Adobe Acrobat
• DocuSign
• Canva
• ChatGPT
• Google Workspace
• Facebook and social-media management

The ideal candidate understands basic roofing terminology and can recognize common roof components from photos, including vents, pipe boots, flashing, shingles, and other roofing accessories. However, we may consider someone with less roofing experience if they are exceptionally organized, communicate clearly, and learn quickly.

SCHEDULE AND AVAILABILITY

• Approximately 10 hours per week initially
• Must check for tasks and messages each weekday
• Some working-time overlap with U.S. Central Time is required
• More Central Time overlap is preferred
• Time-sensitive estimates and documents will normally need to be completed within 24 hours
• Hours and pay can increase significantly during busy roofing or hail seasons
• Larger individual projects may occasionally require additional approved hours

This is not a call-center or general customer-service position. Most customer information will come directly from the owner. You should ask the owner rather than contacting customers when estimate information is missing.

HOW TO APPLY

Begin your application with the word “Sunshine” so we know you read the full listing.

Please answer these questions:

1. Describe any roofing, construction, estimating, or home-services experience you have.
2. Have you used Roofr, CompanyCam, or another roofing CRM? Explain what you did with it.
3. What experience do you have with Adobe Acrobat and DocuSign?
4. What hours are you normally available in U.S. Central Time?
5. How do you keep track of multiple tasks and deadlines?
6. Are you comfortable beginning at approximately 10 hours per week and increasing your hours during busy seasons?