Operations Assistant

Hi, we’re a small U.S. employment law firm looking for a reliable and detail?oriented Operations Virtual Assistant to help keep our daily workflow organized and running smoothly. We already have a paralegal handling legal work — we need someone who can take ownership of the operational and administrative side of the practice.

About the Role
We’re looking for someone who is organized, proactive, and comfortable managing day?to?day tasks that keep the firm efficient. You’ll handle communication, scheduling, intake, billing support, and document organization. If you enjoy keeping things structured and making sure nothing falls through the cracks, you’ll fit right in.

What You’ll Handle

• Administrative support and daily operations
• Inbox management and client communication
• Calendar scheduling and coordination
• Intake follow?ups and CRM updates
• File organization, document sorting, and exhibit preparation
• Billing assistance: invoices, reminders, payment tracking
• Customer support and client follow?ups
• Marketing tasks (posting updates, simple edits)

Who We’re Looking For

• Highly organized and detail?oriented
• Strong written and spoken English
• Comfortable working independently and following SOPs
• Reliable, consistent, and able to manage confidential information
• Familiar with Google Workspace, Microsoft Office, and PDF tools
• Professional communication style and steady work habits

Bonus Skills (Not Required)

• Experience supporting a law firm
• Familiarity with Clio, MyCase, Lawmatics, or similar systems
• Customer service or intake experience

Billing or collections support
Schedule & Compensation

• 15–20 hours per week
• Must have some overlap with U.S. Mountain Time
• Competitive hourly rate based on experience
• Long?term role with consistent work and clear workflows

How to Apply
If this sounds like a good fit, please send:

• Your resume
• A short introduction about your experience
• Your weekly availability